Yes, I see suicides as a problem. The agency is rocked every time it happens.
At the first seizure I worked on as a trainee, the couple involved committed suicide. Three of their four grown children came into the office and went over the case, in excruciating detail, with our management. They realized we did absolutely nothing wrong except add another stressor to a family situation that was already right on the edge of disaster, a situation we knew nothing about.
The fourth grown son went on Geraldo and told the world how the IRS murdered his parents.
So, yeah, I understand that suicides are a problem. That's why we had yearly suicide awareness seminars after that. That's why every phone has a form on the table next to it, one side for what to do if someone calls in a bomb threat and the other side with instructions on how to talk to someone who sounds suicidal or threatens suicide.
The IRS recognizes a responsibility and takes it very seriously. While our actual response scenarios to these cases are not made public to prevent people from gaming the system, they have been successful. AFAIK, there have been no taxpayer suicides even tangentially blamed on the IRS for over a decade.
Now, you object to a couple of my word choices. Fair enough.
I called the people who testified before the Congressional committee that had some responsibility for the Revenue Reconciliation Act of 1998 "kooks and idiots". You object to that.
I say you don't remember those hearings. They brought in anyone who wanted to speak. One panel included a guy who spent quite a while telling Congress that the CIA was using weather-control machines to create droughts. Of the people who testified directly about the IRS, one specifically alleged that the IRS conducted a raid that sounded like something out of Farenheit 451. After the fact-checkers got through with him, it turned out that he was testifying about a raid that occurred at his business while he was out of the country and he was just repeating what he had been told by his family...all the while representing that he was present and exaggerating wildly.
Yeah. Kooks and idiots. I'll stand by those words.
As for "baby-eating monsters", the use of hyperbolic phrases to characterize an emotional state (i.e., people react so emotionally towards the IRS, it's as if they think we're baby-eating monsters) is a completely valid way of communicating.
I think I'll stand by that one, too.
If, on the other hand, you thought I was being literal...then I hate to break the news to you but much of that stuff you see at the movies is fiction. It didn't really happen. Likewise, people at the IRS don't really eat babies. I know that telling the difference between using literary devices to communicate the essence of a situation and making documentaries can be hard for some people, but we're willing to cut you some slack on the issue.
Oh, and by "cut you some slack", I don't mean we actually wield knives. I mean...well...Oh, I give up.