An anonymous reader writes: A court in New York has found Dell guilty of false advertising and fraud. The company engaged in abusive debt collection practices, misled consumers about the financing terms and failed to provide consumers with promised rebates, according to court papers. Dell customers are being urged to register their complaints here, if they have been "left on hold for hours, promised 'onsite' repair services only to be pressured to take apart their computers themselves, and subjected to numerous other negligent and abusive practices". The most recent customer satisfaction survey rated Dell at 74 out of 100. Apple leads the industry at 79.