Comment Re: Apple has never been consumer friendly (Score 1) 130
You don't figure that Apple doesn't have a small army of technicians refurbishing returned equipment because they have long lead times for warranty replacements?
If they were "sold out for months" my guess is that it's even more likely your device was replaced by a refurbished unit, likely built from serviceable parts from multiple returned units by some technician/contractor who has minimal training and equipment. If the units are hard to obtain new, you can bet they are likely to be refurbishing them as fast as they can for warranty claims.
But what difference does it make? You apparently got a serviceable unit for your replacement and Apple honored the warranty on the replacement. That's what they said they would do.
Most businesses create parts as well as the units so they have replacements right off the bat. Unless it's a touch screen issue the delays are due to demand for the overall unit.