The user-applied fix isn't available for Mac or Windows 7 users. Those users are required to call into the Rogers tech support line to get the fix.

I did that, and had to wait on hold for over 30 minutes while the phone support waded through the (expected) deluge of calls. When I got through, I was told that I could either:

• Go to a Rogers store to get the fix
• Have a micro-SD card shipped to me (3-5 biz days wait) that contained a fix. (I don't know why they couldn't offer the fix for download).

I stopped in the Rogers store to get the fix. I waited for about 20 minutes while the customer support people (calling them "techs" wouldn't be accurate) installed the fix software on their in-store computers. Then I was told that the fix would wipe my phone. Did I have a backup? I said no; I haven't been able to find any evidence of Rogers-capable phone-sync software that works on my Mac (it's all Windows only). The store person offered to make a backup there, but after doing so he said that it only backed up my contacts, not my apps or settings (IMO the important parts). I walked out hoping that the SD solution will be better, but at best, I'm locked out of my wireless Internet service for 3-5 days.

It's hard to imagine how Rogers could have made this process worse.

This is good advice, and gives me an opportunity to speak to the community at large: some of us who go to cons and are in a position to shake tons of hands politely decline. It's not because we're being dicks, it's because we know it's a good way to substantially decrease our chances of catching and spreading any germs.

I played the PAX Pandemic game, where the Enforcers handed out stickers to attendees that read [Carrier] [Infected] or [Immune] (There was also a [Patient Zero].

I got the [Immune] sticker, and by the time I got home on Monday, it was clear that I had the flu. I've had a fever between 100 and 104 all week that finally broke last night, but I'm going to the doctor today because I think whatever I had settled into my lungs. I'll tell him about the H1N1 outbreak and get tested if he wants to run the test, but at this point I think it's safe to assume that I was [Immune] to the Pig Plague, but definitely [Infected] with the damn PAX pox.

Even though it's been a week of misery, it was entirely worth it, and I don't regret going to PAX for a single second.

This is why my motto (and fundamental rule for life) is Don't be a dick: it's simple to understand, and reasonable people can agree on what it means.

Sony BMG spokesperson: We're pleased to announce we are the final major music corporation to release electronic tracks without that pesky DRM! All you have to do is leave your house, go to a selected retail outlet, buy a special card there, go back to your house, scratch off the back of the card to find a code, go to our special MusicPass Web site, enter said code, and download one the 37 titles we have available, from Celine Dion to the Backstreet Boys!

Kid #1: Or, in the time it takes me to jump through all those hoops, I could just download all 37 of those albums off of Pirate Bay.

Kid #2: Or, I could just scratch off the back at the store, record the pin number, go home and download the album through a Tor connection, so you can't trace my IP number.

Kid #1: Also, what's with this first slate of artists? Celine Dion? Backstreet Boys? Kenny Chesney? Barry Manilow? Are you high?