There's a difference between "Mom is sick. Get up here when you can make it" and "Mom is dying you need to get up here NOW." It can quickly change from one moment to the next.
Also, I certainly hope you never face this "lack of planning" in your own life.
Well, you won't have athletes with careers that span decades. Their bodies will break down well before that due to doping.
If this is a service economy, why is the service so bad?