All Citizens will be able to receive Government Messages through built in channels in the TV's and through computer monitors. In addition, you will be able to pick up your phone address the government by saying "Hello Government" and a Government Watcher will answer back using your phone's microphone and camera.
In case of an emergency, all you have to do is yell "help government" or "911 government" and someone will be available to help. After all, your government is Watching out for your safety and benefit.
In addition, to make the interface with the Government less error prone, the Government is build a special vocabulary that the phones, computers and TV's will understand. It will be taught in schools, community colleges and online. Just search for "newspeak".