An anonymous reader writes "Be careful mentioning Dr. Ann De Wees Allen. She's made it clear that she's trademarked her name and using it is 'illegal... without prior written permission.' She even lists out the names of offenders and shows you the cease-and-desist letter she sends them. And, especially don't copy any of the text on her website, because she's using a bit of javascript that will warn you 'Copyright Protect!' if you right click on a link."

War, earthquakes, and broken washers are all unavoidable events for which a carrier should not be liable if travel is delayed according to Southwest Airlines. Southwest quietly updated their act of God list a few weeks ago to include mechanical problems with the other horrors of an angry travel god. From the article: "Robert Mann, an airline industry analyst based in Port Washington, NY, called it 'surprising' that Southwest, which has a reputation for stellar customer service, would make a change that puts passengers at a legal disadvantage if an aircraft breakdown delays their travel. Keeping a fleet mechanically sound 'is certainly within the control of any airline,' Mann said. 'Putting mechanical issues in the same category as an act of God — I don't think that's what God intended.'"