Comment Re:A thank-you! (and some questions) (Score 1) 559
I'll see what I can dig up!
People are reporting good results with that method though.
I'll see what I can dig up!
People are reporting good results with that method though.
There is a set of part numbers that it regularly bricks, but I don't have access to the details why and what just yet. When I do, I'll try to update with details.
I do know that swapping the PCB won't help a firmware bricked drive as the firmware is not kept on the PCB - it's kept on the drive itself mostly.
Are your drives recognized in the BIOS? If so, then better to just wait until they have the good firmware. If not, then wait until they have the process in place for returning the drives for a physical firmware flash.
The drives have to go through a calibration and burn-in as part of the manufacture process, which should have already detected any bad sectors and reallocated them and then the SMART zero'ed out before going into the field. It's always a possibility that a few sectors were just on the tipping point and weren't detected during burn-in or later went bad for other reasons.
Having a few reallocated sectors like that is a pretty consistant event across all drives, no matter then make, model or manufacture date or location. It may indicate failure, but your best bet would be to do a zero-wipe on the drive or some other heavy write operation over the disk a few times and see if that number grows significantly. If it does, replace it.
OEM drives like that often have a special firmware designed by the OEM themselves based on Seagate's stock firmware.
It may or may not have the problem, but all the OEMs have been given details about this issue and are responsible for checking their firmware and updating it as necessary.
Sorry, I was using "One in a Million" as more of an expression then a valid statistic.
But yeah, your math adds up, though actual field results I'm sure are much lower. 30% of 14 million drives(the number of drives potentially affected) is 4.2 million - we'd be overran with dead drives.
Yeah. I have no idea what's going on with the forum. I don't work directly with AlanM but I imagine he has a set of policies he has to enforce, and that sucks for doing actual dev work on the forums.
The forums are known as dangerous waters for support people to venture in, and forbidden to do so in any official capacity as support agents. But we do read them, especially when things go crazy like this.
Yeahh.. about that.
Chat is *not* where we keep our brightest agents.
I'll leave it at that.
1 word: Lawsuits. if they gave incorrect information, it could open them up for liability if people acted o that information. When a business' data could be worth millions, one slip-up could cost them dearly. The only reason this firmware isn't such an issue, because of the disclaimers allover the place when you flash a drive.
yes, the 1.5Tb drives both stutter and are at risk of bricking due to the journal issue. The Stuttering issue is fairly recent and mostly runs in the 1.5tb drives - but the journal issue is older and exists across many 7200.11 drives. ES2 drives and Diamondmax drives.
SD1A fixes both of these problems in the 1.5Tb drives.
Our business in life is not to succeed but to continue to fail in high spirits. -- Robert Louis Stevenson