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Comment Re:As my family's support guy..... (Score 1) 144

I think this is definitely the wrong approach to the problem. Everyone wants their computer to work properly but too many users are completely lost when it comes to fixing a problem. Rather than giving them a fix it for me button, better education about how to use the operating system, and a better knowledge-base would be a much better thing for everyone in my opinion.

If Microsoft wants to really help the masses, I think an online video series on their website that people could stream, essentially a video tutorial of how to use the OS, and offering some basic security tips would be far more productive. As to Microsoft's ability to do that competently, that is a whole other matter.

Teach people to fish, don't show them how to microwave fishsticks..

Comment Re:Blizzard is doing a lot of damage to the indust (Score 1) 498

The whole thing breaks down between "selling" and "licensing" a piece of software. A vendor, has every right as the creator to restrict how their works can be sold or in the case of licensing used.

This is not what any consumer wants, but we have no right to someone else's creation, and to use it how we like. If Apple, Microsoft, Blizzard or whoever want to restrict use through licensing to an "unfair" degree, the market will dictate whether consumers are willing to pay for it still or not.

In a market economy all you can do is make your own personal choices as a consumer, ultimately the goods you have available to you and the conditions on which they're available to you depend largely on the other consumers around you, unfortunate as that may be, but that is how it should be, the legal system should not dictate how a company can sell or license a good it created.

Comment Re:Who cares about the hard drive (Score 3, Informative) 128

You should take a gander at the user manual for the new MacBooks, as the RAM is user replaceable. http://manuals.info.apple.com/en_US/MacBook_13inch_Aluminum_Late2008.pdf As for your rant about the hard drive, this is a great move.

Do you realize what the most likely component on any given laptop to fail is? Setting aside occasional bad crops of GPUs, logic boards, the most likely component in a laptop to fail is the hard drive. Making replacing that simpler and easier is a great idea. In addition, apple charges ridiculous prices on their upgrades, so making yet another component in the machine readily user replaceable is both technically useful and empowers the consumers to make more relevant choices for themselves.

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