Tell me a bit about your current work.
Well, I am working on software the walks call-center workers through call scripts, and records answers gotten from callers in a database. It's very interesting, we use AI to analyze the results - Watson, you know Watson? From Jeopardy? So, my company can use the results to improve the effectiveness of the calls. Why, we even analyze voice stress. We found that "Green Dot Moneygram" causes the person's stress to rise, so we have switched to a less familiar money transfer vehicle that is not as familiar, and this seems to increase trust level, and so it is much easier to sc.... secure a sale, that is."