Comment Re:Hard? No. Confusing? Yes (Score 1) 95
It's been a year since I cancelled my prime account, but I didn't find it the slightest bit difficult to find or complete. However, it was a little confusing. The wording kind of gave me the impression it would cancel my membership right away (even if I still had time left), which I assume is a deliberate attempt to try to get people to wait until the last day to cancel, and then hopefully forget during that time.
I think that for many people, that's a distinction without a difference. Most of the people on here are pretty tech savy and can fairly easily navigate the labyrinth of prompts and confirmations they put up. I suspect a lot of less technical people get so confused they simply give up. If something is so confusing that you can't accomplish it, doesn't that mean it's hard to successfully complete?