Comment Re:Creative destruction (Score 1) 324
What industry abuses their customers, dangles features and incentives of questionable value in a quid pro quo for contractual lock-in and then produces unilateral unpredictable billing and surcharges to this captive market? No. You are right! That describes Credit Card companies, the only business hated more by their customer base than the mobile phone providers. That describes Credit Card companies, the only business hated more by their customer base than the mobile phone providers.
Why do you suppose these customers are using a credit card? All my credit cards directly debit my bank account (the full amount) at the end of the month, give me rewards for using it (from the merchant fees), give me interest free purchases (till the end of month), and it's more convenient than carrying around cash. And if at any stage I'm unhappy with it, I'm free to walk away.
And the points about lock-in, unpredictable billing, surcharges and captive market are all crap. Sounds just like more whining by someone who doesn't want to take responsibility for money they've agreed to borrow.