Comment Report Abuse (Score 5, Informative) 128
As an email system administrator for a Canadian university, we also see Google docs being increasingly used for phishing. We've also noticed Google's response to abuse reports has also improved considerably. If a few people submit an abuse report on a form, it will now usually get suspended in a matter of hours, where it used to take over a day. Unfortunately, those first few hours are the most critical when it comes to reacting to phishing.