Submission + - Footage From Amazon's In-Van Surveillance Cameras Is Leaking Online (vice.com)
An anonymous reader writes: A phone-recorded video posted to Reddit shows a wooden desk strewn with various office supplies. On a monitor on the desk, a video begins to play: an Amazon delivery driver, being recorded by a driver-facing camera in their van, leans out of their window to talk to a customer. Though the video is cute, the setup is not: The camera’s AI tracks their movements, surrounding them with a bright green box. Below them on the monitor’s screen, a yellow line marks the length of the clip sent to the driver’s dispatcher. Above them sits a timecode and a speed marker of “0 MPH.” The driver opens their door, and moments later, a small French bulldog leaps into the van, tail wagging. The driver is delighted. The person behind the camera laughs a little. [...] The desk set-up looks consistent with that of an Amazon delivery service partner (DSP), the small-business contractors responsible for Amazon’s door-to-door deliveries. The DSPs usually operate out of Amazon delivery warehouses, where they are given a desk like the one in the video, in a small area of the warehouse, out of which they select routes, dispatch drivers, and monitor their actions on the road with the help of the cameras.
The video is one of a slew of in-van surveillance videos recently posted to Reddit, a phenomenon which hasn’t frequently been seen on the site before. Over the past two weeks, many users in the Amazon delivery service partner drivers subreddit (r/AmazonDSPDrivers) have shared video footage from the cameras, either directly or by recording it on their phone from a monitor within the warehouse. It is clear that many of the videos are not being posted by the subject of the video themselves, and highlights the fact that Amazon drivers, who already have incredibly difficult jobs, are being monitored at all times.
When Motherboard first wrote about the “Biometric Consent” form drivers had to sign that allows them to be monitored while on the job, Amazon insisted that the program was about safety only, and that workers shouldn't be worried about their privacy: “Don’t believe the self-interested critics who claim these cameras are intended for anything other than safety,” a spokesperson told us at the time. But this video, and a rash of others that have recently become public, shows that access to the camera feeds is being abused. [...] It’s not clear why there has been a sudden spate of videos being posted publicly. One current Amazon delivery driver said that the drivers themselves did not have access to the videos—only Amazon, Netradyne, and the relevant DSPs did.
The video is one of a slew of in-van surveillance videos recently posted to Reddit, a phenomenon which hasn’t frequently been seen on the site before. Over the past two weeks, many users in the Amazon delivery service partner drivers subreddit (r/AmazonDSPDrivers) have shared video footage from the cameras, either directly or by recording it on their phone from a monitor within the warehouse. It is clear that many of the videos are not being posted by the subject of the video themselves, and highlights the fact that Amazon drivers, who already have incredibly difficult jobs, are being monitored at all times.
When Motherboard first wrote about the “Biometric Consent” form drivers had to sign that allows them to be monitored while on the job, Amazon insisted that the program was about safety only, and that workers shouldn't be worried about their privacy: “Don’t believe the self-interested critics who claim these cameras are intended for anything other than safety,” a spokesperson told us at the time. But this video, and a rash of others that have recently become public, shows that access to the camera feeds is being abused. [...] It’s not clear why there has been a sudden spate of videos being posted publicly. One current Amazon delivery driver said that the drivers themselves did not have access to the videos—only Amazon, Netradyne, and the relevant DSPs did.
