Comment Re:Fixing the symptom not the disease (Score 1) 145
A lot of people hate subscription based models, but from the software company's perspective it's insane not to head that direction. You transform customers from less reliable yearly revenue to monthly. You can easily see where profits are headed because you don't have to yolo hope those same customers are upgrading later. You can drop the upfront costs of your product, run shortened sales, etc. It more than makes up in the 20% loss in customers leaving for non-sub based competitors.
That said, consumers should also be Federally protected. Laws like requiring all subscriptions be accessible and cancelable via the internet. All subscriptions clearly show the yearly cost during signup. All subscriptions should be clearly identifiable via their charge label on the credit card. All subscriptions should be required to alert customers after x months of no activity and stop charging customers after y. Subscriptions cannot auto-update their credit cards on file unless a user confirms they want it to. Partial refunds are required up to z months back for inactive customers.