milsoRgen writes: "John Riccitiello, head of Electronic Arts, is showing a chart to Wall Street analysts and he is not happy. This chart, Riccitiello grouses, shows the one metric that has most frustrated him since he took over the world's largest video game publisher nearly a year ago. It doesn't show the company's falling operating profit or sliding market share. Instead, it shows the average score for EA's video games on Metacritic.org, a Web site that distills a pool of reviews for a given game down to a single number."
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