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Submission + - T-Mobile under massive customer record outage

An anonymous reader writes: If you call customer support they can't access any records and "my.t-mobile.com", their self-help centre, is also down. Both have been down for the last 24 hours. Most of last night their main web site was offline and hanging at an upstream provider. No reason given by customer service folk and no word on when they will return to service.
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T-Mobile under massive customer record outage

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