ir0b0t writes: "I have a small office and recently finished replacing all the code in my office with FOSS. It took over 5 years, and my brother had to help me a lot. He actually did everything, and I tried to stay out of his way and learn as much as I could. Here is what I'm running now: * Ubuntu 7.04 * Samba * Drupal * OpenOffice * egroupware * backuppc * Firefox * Thunderbird * Gnucash Now I need technical support occasionally because the discussions on the forums are often over my head, and my brother may disown me if I keep relying on him for help. What options are available for FOSS technical support in the smaller cities, especially for a small law or accounting office?"