Brendan Kehoe writes: "Customer service has reached a new low: if you complain enough on your blog about lost luggage and poor customer service, adolescent employees in the company you describe will decide to show you who's boss — by trying to harrass you with "anonymous" subscriptions to gay dating services. It might work unless you happen to be a prominent blogger in Ireland who is also technically savvy and can read an IP address. The company even served him with papers to remove his blog posts — putting free speech at the fore and keeping the odds firmly in favor of the friend and not the foe."
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