Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!

 



Forgot your password?
typodupeerror
Trust the World's Fastest VPN with Your Internet Security & Freedom - A Lifetime Subscription of PureVPN at 88% off. Also, Slashdot's Facebook page has a chat bot now. Message it for stories and more. ×
Bug

Submission + - .. this software has bugs.

no@bo.dy writes: I know of a pretty heavy bug (causes a crash) in very popular software which affects thousands of users. As I am a software developer myself I have found out why exactly it crashes (off-by-one error). I also know how to work around it, but the 'fix' is too complicated for the majority of users. The developer (big company) doesn't have a web form nor email address for bug reporting. I could send it to their 'technical support' or use a forum, but the success to have the bug fixed that way has proven to be marginal. The hardest thing is that the company doesn't give any sort of feedback about accepted bugs or their status. The bug has already been reported many times through the available channels, but I don't even know whether they are aware of it (may have been overlooked etc). How do I best tell the developer? What are my options (besides of making all relevant data public and hoping that the public pressure will force the company to fix it). Thanks.
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

.. this software has bugs.

Comments Filter:

If I'd known computer science was going to be like this, I'd never have given up being a rock 'n' roll star. -- G. Hirst

Working...