Darren writes: There is a huge elephant in the room with XBox Live. If you are one of the "3 to 5%" (ha!) of XBox 360 owners who have had to have their defective console replaced, you'll suddenly find that the content you legally purchased on XBox Live is only playable by the same account that downloaded it, and only when you're connected. This is Microsoft's way of punishing you for having a defective console. 55 page (and counting) discussion here. — but no solution from Microsoft yet, just an awkward work-around. (I'm currently on console #7.) This was made all the worse by the recent 14 hour+ XBox Live outage.