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Software

Submission + - US Air finds database hard to swallow!

bbsguru writes: Anyone who has ever tried to combine two IT departments following a takeover or merger knows a version of this story:

The 2005 merger of US Air and West Holdings Group finally got to the point of combining flight reservations systems, with calamitous results.

FTA: "US Airways' kiosks at Charlotte and four regional hubs couldn't communicate with the reservation network for several hours after the systems were unified as part of a 2005 merger of the two airlines, causing lines and missed flights."

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