Anonymous writes: I'm an IT manager since almost 2 years now and out of no-where (maybe arrogance), I decided to do a 360 feedback (using one of those websites). Employees were able to answer anonymously and, now I'm sure, didn't hold on anything on their mind. Turned out I'm not very good; pretty much very bad. As suggested, I'm one of those managers who got promoted due to "technical prowess" in my previous position. And in all honesty, although I like the job (well, before I did...), I didn't sign up for this (people who hates you and goes bad mouthing about you — not that they're not right, just that I don't want to be known like that). What should I do now? You guys saw anyone in that same position (maybe you?) and actually turned it over and became a good boss?