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Submission + - Epson Closes American Tech Support; Moves to Asia

Rukawa Kaede writes: "According to this report from DailyTech, Epson is shutting down its North American call centers and outsourcing all support to some third party in the Philippines. I can understand the business decision behind this, as everyone is out to save a buck or two, but I still feel rather uneasy when my phone calls get routed to some developing country. If given the option, I might even be willing to pay a few dollars more for my hardware if tech support were to stay on a little bit more familiar ground. Score one for globalization, I guess."

The party adjourned to a hot tub, yes. Fully clothed, I might add. -- IBM employee, testifying in California State Supreme Court

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