Slashdot is powered by your submissions, so send in your scoop

 



Forgot your password?
typodupeerror
Check out the new SourceForge HTML5 internet speed test! No Flash necessary and runs on all devices. ×

Submission + - Apple Misled Aussies On Consumer Rights (theguardian.com)

beaverdownunder writes: Despite a 2011 law requiring retailers to provide a refund option for faulty goods, and free repairs to items reasonably expected to still function properly (this part of the law is intentionally ambiguous), Apple steadfastly stuck to its AppleCare program, denying warranty repairs to units more than one year old (without the purchase of an extension) and only offering replacement or credit for DOA items.

Apple has promised to compensate all Australian customers who were charged for repairs during the last two years, and make the terms of the law clear on the Australian Apple website. How this will affect company warranty policy is unclear — under the law, consumers could be entitled to repairs for the life of the product (barring damage, of course). What is the acceptable 'life' of an iPad? A MacBook?

This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

Apple Misled Aussies On Consumer Rights

Comments Filter:

...though his invention worked superbly -- his theory was a crock of sewage from beginning to end. -- Vernor Vinge, "The Peace War"

Working...