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Submission + - Samsung and Motorola match Apple for smartphone customer satisfaction

AmiMoJo writes: This year's ACSI Benchmarks for Smartphone Brands measure consumer satisfaction with different smartphones and brands. ACSI surveyed 4,112 phone owners in the U.S. who judged their phones on overall experience (customer expectations, perception of overall quality, value for money, customer loyalty) and experience of quality (ease of making and receiving calls, ease of sending and receiving text messages, performance of phone in terms of battery life, etc.) Samsung took the top spot, followed by Apple and Motorola all within a few percentage points of each other. RIM's Blackberry brand didn't do so well.
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Samsung and Motorola match Apple for smartphone customer satisfaction

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