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Submission + - Zynga puts random stranger in customer support role (kotaku.com)

An anonymous reader writes: A server error has meant that for the past few months, a man not associated in any way with social gaming powerhouse Zynga has been getting customer support emails. When Zynga failed to return his messages, he started replying to the customers himself. Hilariously.
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Zynga puts random stranger in customer support role

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