Become a fan of Slashdot on Facebook

 



Forgot your password?
typodupeerror
DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Also, Slashdot's Facebook page has a chat bot now. Message it for stories and more. Check out the new SourceForge HTML5 internet speed test! ×
Apple

Submission + - Apple instructs support reps to refute malware (zdnet.com)

nam37 writes: In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. “AppleCare does not provide support for the removal of the malware,” reads the memo. “You should not confirm or deny whether the customer’s Mac is infected or not.” Apple has yet to issue a public statement about the software’s existence or infection levels.
This discussion was created for logged-in users only, but now has been archived. No new comments can be posted.

Apple instructs support reps to refute malware

Comments Filter:

"Only a brain-damaged operating system would support task switching and not make the simple next step of supporting multitasking." -- George McFry

Working...