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Submission + - Rental chain tracks customers with cams, keylogger (dailymail.co.uk)

riegel writes: "PC Rental Chain apparently use spyware from pc rental agent to keep tabs on their rental equipment even after it is purchased.

Court papers allege that Aaron's told police that they install the software on all their rental computers.

Brian and Crystal Byrd learned that snooping software had been installed on their laptop when an Aaron's store manager came to their home and wrongly accused them of not paying for the computer.

The manager tried to repossess the laptop and showed them a picture of Mr Byrd using the computer, which had been taken by the machine's webcam.

'It feels like we were pretty much invaded, like somebody else was in our house,' said Mr Byrd.

'It's a weird feeling, I can't really describe it. I had to sit down for a minute after he showed me that picture.'

Apparently Aaron's is claiming this was done at an independent store and is not Aaron's policy."

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Rental chain tracks customers with cams, keylogger

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