rsmiller510 writes: "Android and iPhone continue to make significant market share gains, as RIM and Microsoft continue to bleed market share. IT seems to have stopped buying cell phones and is letting end users decide. From a support perspective, that means IT has to be prepared to deal with iOS and Android, and probably sooner than later."
Never ask two questions in a business letter. The reply will discuss
the one you are least interested, and say nothing about the other.