storagedude writes: SugarCRM continues its trend of making users of its open source customer relationship management (CRM) software pay for enterprise editions if they want user-friendly features, many of which are critical for serious business users. Want easy-to-use developer tools and user interfaces? That'll cost you. Want native mobile apps for your iPhone or Blackberry? Ka-ching. Sales forecasting and reporting? Open your wallets. Makes you wonder if there's anything useful in the community edition.