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Submission + - Google Sidewiki impacts your Customer Satisfaction (satisfactionsecrets.com)

adele2009 writes: "Google's new universal commenting system called Sidewiki is about to cause a major change to customer satisfaction, marketing, product launches, and public relations. Any company or organization that has a web site is impacted. Every organization will need to develop a social media strategy and strengthen their customer satisfaction strategy."
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Google Sidewiki impacts your Customer Satisfaction

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A large number of installed systems work by fiat. That is, they work by being declared to work. -- Anatol Holt

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