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Microsoft To Make Saying No To Windows 10 Update Easier (zdnet.com) 212

Less than a week after a California-based woman won $10,000 lawsuit against Microsoft over Windows 10 upgrades, the Redmond-based company has announced it will make it easier for users to say no to Windows 10 updates. The company plans to change the Windows 10 update prompt to make it clearer and easier for Windows 7 and Windows 8.x users to schedule or reject upgrading to Windows 10. ZDNet reports:Microsoft officials said late on June 27 that the new update experience -- with clearer "upgrade now, schedule a time, or decline the free offer" -- will start rolling out this week. Microsoft also will revert to making clicking on the Red X at the corner of the Windows 10 update box dismiss the update, rather than initiate it, as it has done for the past several weeks. Microsoft officials said they are making the change "in response to customer feedback."
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Microsoft To Make Saying No To Windows 10 Update Easier

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  • Too little too late (Score:5, Interesting)

    by LichtSpektren ( 4201985 ) on Tuesday June 28, 2016 @12:46PM (#52406815)
    I have no doubt that this was all planned by Microsoft. Perhaps they didn't anticipate the backlash, but making it easier to deny the update without manually removing KB3035583 or installing a third-party program (GWX Control Panel, Never10, etc.) in the eleventh hour is too little, too late. There's only another month of the "free" "upgrade", so who's left to take it? The people who intentionally waited for the last possible moment in order to get the most stable upgrade, but they've already decided to go to Windows 10 anyway.

    In other words, the damage is already done. Now's the time to cry for your government to begin imposing criminal penalties to Microsoft and cancel their contracts with them, or MSFT will get away with it.
    • I am sure legal risk assessment was done before their sordid attempts to force themsel... win10 on all existing windows installations, and it was deem to be acceptable by the management of highest level.

      • I am sure legal risk assessment was done before their sordid attempts to force themsel... win10 on all existing windows installations

        If an assessment was done, they ignored it.

        • Or they accurately concluded this was exactly as much as they could get away with. $10k to Microsoft is barely worth noting.

        • by dbIII ( 701233 )
          See Volkswagen (and GM before them) for another example of taking a gamble that the gains would be greater than possible punishment.
    • The government didnt punish them after they were CONVICTED of being an abusive monopolist, what do you think they are going to do to a non-monopoly MS?
    • To late??

      So what happens if the update auto runs after the free time is over so your new windows 10 will not pass activation but you don't get any info about that till after 30 when it is too late for you to roll back what will happen then?

    • by Z00L00K ( 682162 ) on Tuesday June 28, 2016 @02:49PM (#52407825) Homepage Journal

      The trust is already broken, and I have disabled Windows Updates now.

    • Perhaps they didn't anticipate the backlash...

      Right now a Dota 2 tournament is on hold because a Windows 10 update started in the middle of it.

    • Re: (Score:3, Informative)

      by rtconner ( 544309 )

      Yep. I'm a life long Windows user. But I'm in the process to transitioning to a mix of Mac and Ubuntu as my OS's. I can't trust Windows anymore, so I guess I won't use it.

    • by thegarbz ( 1787294 ) on Tuesday June 28, 2016 @03:44PM (#52408223)

      There's only another month of the "free" "upgrade", so who's left to take it?

      I'll bet you a marsbar that the free offer extends beyond the coming month.

      • Probably true. I suspect you're not able to get the free offer now but use it later. You can get the ISOs for it for archiving (I have them), but once you install it's going to ask for your authorization code. You can't even get that auth code until after you install it. So if you want to take advantage of the free offer today but then install it next year when it's not so hectic then you're out of luck. This is not like the old Windows where you get a DVD and a printed auth code.

        I tried it out in a VM

    • by dbreeze ( 228599 )

      There's an answer right here... http://www.movetoamend.org/ [movetoamend.org]
      Take away their grossly overdone influence on legislation/politics and they may decide to play nice with consumers again. As is, they could give a flip about our problems, there is no down-side to abusing their $ enabled power.

    • It's all pointless. Who at this moment has not yet heard of the Windows 10 update availability? Are they concerned that someone somewhere hasn't heard about this and so they're intent on pissing everyone off just to reach this one person? Everyone has already either upgraded, ignored the upgrades, or taken active steps block the updates that trick you into upgrading. Why the hell are they still at this? The answer is NO, they gotta LET IT GO!

  • Decline (Score:5, Insightful)

    by sinij ( 911942 ) on Tuesday June 28, 2016 @12:47PM (#52406819)
    >>>"upgrade now, schedule a time, or decline the free offer"

    Based on past performance, clicking decline the free offer would lead to Win10 update and the bill in the mail.
  • by sshir ( 623215 ) on Tuesday June 28, 2016 @12:50PM (#52406841)
    Basically, everybody and their dog, who heard about that woman's court case, will rush to enable recommended updates in order to screw up their system and go claim their $10000.
    • Re: (Score:2, Insightful)

      by Anonymous Coward

      You have to demonstrate $10,000 in losses. "everybody and their dog" does not run a business on a Win7 machine that got auto-upgraded, and then broke.

    • Why was this modded insightful? The woman didn't get a windfall. She didn't get massive punitive damages. She got covered for actual damages and had to take her case through the courts and even into an appeal.

      Anyone stupid enough to think this is a financially sound deal and voluntarily entering into it (which would make them pretty much instantly lose their case) won't be laughing to the bank but rather crying into their lawyer's invoice.

      • Re: (Score:2, Interesting)

        by Anonymous Coward

        now there is a precedent so next person wouldn't need to go though and the class action lawsuit can go ahead.
        fuck MS

        • There's a non-binding precedent that Microsoft is liable for harm caused by such OS changes. There's no precedent whatsoever that says that it causes harm in all cases.

  • Timing (Score:4, Informative)

    by dan waggoner ( 4619949 ) on Tuesday June 28, 2016 @12:53PM (#52406887)
    They could have done this months ago and not taken a single bit of negative PR.
  • How to fix for good: (Score:5, Informative)

    by DogDude ( 805747 ) on Tuesday June 28, 2016 @01:02PM (#52406959)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Gwx] "DisableGwx"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate] "DisableOSUpgrade"=dword:00000001

    Although granted, one shouldn't have to do this...
    • by bill_mcgonigle ( 4333 ) * on Tuesday June 28, 2016 @01:20PM (#52407095) Homepage Journal

      I find it faster to google for Never10 [grc.com] and run it than to launch Regedit and find the keys. (Both do the same thing.)

      • by DogDude ( 805747 )
        Sure, you can just put this into a .REG file:


        Windows Registry Editor Version 5.00

        [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Gwx] "DisableGwx"=dword:00000001

        [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate] "DisableOSUpgrade"=dword:00000001
    • Yes, I've done the same on every system I touch. Too bad it took a lawsuit to get them to understand common sense. I will be so pleased to "decline the free offer". Someday perhaps they will realize that gaining market share for a new product isn't worthwhile if it means alienating your customer base. Windows 10 could have been a reasonable option and worth considering, instead it became something we all had to protect ourselves and our families from being forced into without informed consent. It was a bad
    • by cfalcon ( 779563 )

      Yea, you should obviously have to say the magic dword if you want your OS to not be completely replaced while you sleep.

      Linux now, man. It's time.

  • Does anyone really feel like they need "Customer Feedback" to understand that deceptive practices are something customers don't want?

    • by sconeu ( 64226 )

      Does anyone really feel like they need "Customer Feedback" to understand that deceptive practices are something customers don't want?

      Yes. Marketroids.

    • "We are making the change in response to customer feedback, not in response to common sense or the past 25 years of Microsoft UI design."

      DUH!
    • by plover ( 150551 ) on Tuesday June 28, 2016 @04:33PM (#52408571) Homepage Journal

      "We are making the change in response to customer feedback"

      s/customer/litigious bastards/

      Funny how there's only one kind of feedback that they actually respond to.

      • FTFA :-

        Microsoft officials said they are making the change "in response to customer feedback.

        New keyboard when I read that part. Microsoft's term for being sued is "Customer feedback"

    • by Livius ( 318358 )

      To be fair, Microsoft has very little insight into what customers want.

  • I'm sure their management will deny up and down that this had anything to do with the case they just lost and that the timing is "purely coincidental."

    But I suspect that their legal department emailed someone in management an Excel spreadsheet detailing the costs of losing that case and how much it would cost to defend similar cases now that there is precedent. The manager probably multiplied that number by some number that may or may not reflect the actual number of users with similar claims and said "Shit

  • by jdagius ( 589920 ) on Tuesday June 28, 2016 @01:17PM (#52407071)

    There are two Boolean flag vars in the Registry which turn off the automatic update and free-offer notifications. Using the builtin registry editor ("regedit") drill down to [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows] and look for key entries 'WindowsUpdate' and 'GWX'. If they're not present then use the editor to create new key names WindowsUpdate and GWX in the Windows key list.

    Then to disable auto-update add a dword named DisableOSUpgrade under WindowsUpdate and set it to 1 (true)
    "DisableOSUpgrade"=dword:00000001

    To disable the freeWin10 upgrade offer notification add a dword named DisableGWX under GWX and set it to 1 (true)
    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\GWX]
    "DisableGWX"=dword:00000001

    That's it. Now you can turn the automatic Windows-update back and not worry about Win10 being installed. Also you won't be nagged about the free Win10 offer.

    • Re: (Score:2, Funny)

      by cfalcon ( 779563 )

      > two Boolean flag vars in the Registry
      > drill down to [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows]
      > not present then use the editor to create new key names
      > add a dword named DisableGWX under GWX and set it to 1 (true)
      > That's it.

      Oh, that's it? Well, I see why people use windows. You only have to use a proprietary binary editing tool, move to an address with a hugely named space, instantiate and name correctly a 32 bit binary number, set it to the correct value, and do it all

  • by Anonymous Coward on Tuesday June 28, 2016 @01:18PM (#52407081)

    You are probably already hosed.

    This site had the old school way to block it all if you did the other manual steps using the hosts file.
    https://github.com/WindowsLies/BlockWindows/

    A slashdot commenter had made a video of "wiresharking" his Windows 10 and posted it on YouTube. For those unfamiliar it is a packet sniffer and detects and displays the nature of each incoming and outgoing network packet. By nature I mean IP address, protocol as in TCP, UDP, RDP, etc name it.

    That video was pulled from YouTube nearly immediately, and obviously there was no moral reason to pull a video showing how your OS connects to Microsoft and Markmonitor servers. (among other tracking hosts)

    Then there were many articles and they are still around about how to do it manually, and even grc.com has a small portable app called Never10 that is reckoned to block installing Windows 10 over 7/8/8.1 etc.

    The problem and pertinent factors are thus. They snuck new server lists in other "security updates" and never disclosed the change. I haven't checked recently but there was a period (maybe still is) that Microsoft decided to not disclose what is actually in their so-called security updates.

    What I mean by problem AND pertinent factor is why they even force spyware on you at all. Bill doesn't need the money and it is not for anybody's protection that they track everything you do on your PC. The lies are asinine. The deceit shameful. The employees and Bill himself are forced by the US spy agencies to incorporate every possible tracking you can imagine. This is the same with Google and Facebook and others. The higher the traffic, the higher the priority to force tracking on you. Slashdot connects to myriad CA Cert servers that change on a daily basis it seems. Sometimes more than once a day.

    You should use NoScript (and remove the XSS default-to-allow permissions under advanced, and uncheck all boxes on the ABE tab). You should also use Adblock Plus or similar. Ghostery is no good any more because it's settings rely on remote server to change and it chats with it. BetterPrivacy for flash cookies is the 4th I would recommend to run on Firefox.

    Now this is important. Spy agencies and Google (gstatic, google-analytics, etc) track you all over the Internet and yes it is cross-reference-able. From your porn likes to your Facebook profile to your bank account to your SMS log on your cell phone to your shopping history at Walmart if you use a card. By face recognition too if you already have their special attention. It is accessible by any US government spy agency at will in the name of "security" but like Microsoft, it is the same lie.

    They know all about browser parameters and whatnot but blocking works. THIS IS THE BIG TIP OF THE DAY.

    Ready? Set your PC time to an inaccurate time. Change time zones. Make it as screwy as possible unless you need to sync implicitly for something. They rely on time logging and IP addresses as a failsafe tracking mechanism. This totally messes up their monitoring ability. Better than that is to use Tor, but you will notice you bump into Google captcha after Google captcha. I don't intend this to be a long tutorial but just set a wrist watch or your phone next to your monitor and keep your clock on your laptop/desktop coming from Liberia or whatever. That little clock is a itsy bitsy little teeny weeny convenience for you.. and night/day for the monitoring ability of US spy agencies.

    Also, your data is shared internationally especially Facebook profiling because the FBI has an unconscionable amount of moles.

    • by Yvan256 ( 722131 )

      Why mention Bill at all? He hasn't been the head of Microsoft for a long, long time.

      • He is still a majority stockholder, only Ballmer has more. Its still his company whether hes on the board or not..
    • I did the "Wireshark" thing a few months ago. Put a remote packet capture daemon on my router, and pointed a copy of Wireshark at it, and watched what a "castrated" install of 10 talked to, and then, as a control, an UNcastrated, default-install of 10, provided by friends.. Bottom line, there was hardly any difference between the two captures... Which tells me one VERY important thing.. All of the cutesy-tootsie toggle switches that make you *think* you're disabling the spyware aspects of 10 are just a smok

      • Genuine question: Did you also do a Wireshark session on a Win10 machine after running both Spybot Anti-Beacon and O&O ShutUp 10? They appear to do more than the regular placebo that the toggle switches, but I definitely would be interested in whether they cause a reduction in that sort of traffic.

  • Microsoft also will revert to making clicking on the Red X at the corner of the Windows 10 update box dismiss the update, rather than initiate it, as it has done for the past several weeks.

    Nothing more, nothing less...

  • by kheldan ( 1460303 ) on Tuesday June 28, 2016 @01:22PM (#52407111) Journal
    Microsoft Gives End-Users A Real Way Out Of Windows 10 Upgrade Because They Don't Want To Get Sued More

    Now that there's legal precedent [slashdot.org], the floodgates of legal action against Microsoft can now open, and they damned well know it.
    • What flood gates? The actual number of users who would be able to show in a court of law actual damages sustained as a result of a windows update completely borking a computer would be puny. There wasn't any massive legal windfall here, no major awards of punitive damages. Anyone thinking this makes sound financial sense when their computer didn't royally get screwed and their business didn't shut down as a result deserves the bill they get from their lawyer after losing their case.

    • No precedent. They dropped the appeal and paid her to avoid setting one.

      • Dropping the appeal means that Microsoft lost in court and decided not to lose in a higher court. The original decision is a precedent, although a non-binding one. (Note: I am a pseudonymous guy on Slashdot who has never studied law.)

  • by cyberjock1980 ( 1131059 ) on Tuesday June 28, 2016 @01:29PM (#52407165)

    Anyone else notice that the "12 month" window to 'upgrade to Windows 10 free' is closing (tomorrow in fact) and so they can now change the behavior and try to act like a poor victim while perhaps posting "1 year adoption rates" much higher than would have been otherwise.

    When this crap started I told myself that this will be "rectified" once they have 1 year of Windows 10 being out. Then they can post "their great numbers" which will, naturally include, a lot of accidental upgrades and other people that didn't even want to upgrade.

    It really sickens me, and is why I'm still on Windows 7, and dual boot with Linux and FreeBSD. Microsoft's behavior is totally unacceptable.

  • I cant wait for all Windows programs will stop existing and instead go minimize or "better" yet assume 'OK' on any dialog: "format drinve C: Ok Cancel?"

    • Following the windows 10 example it wouldn't be Ok / Cancel. It would be format C:? Now / Later.

      This was the problem, when the dialog initially appeared there were two selections, either of them gave permission to install windows 10. The only way to reject the install was to hit the close X in the upper right (which microsoft later removed). You're arguably trying to deceive users when you give them a choice to install something but both choices are yes.

  • Nice Try, Assholes (Score:4, Informative)

    by ewhac ( 5844 ) on Tuesday June 28, 2016 @01:58PM (#52407425) Homepage Journal
    I'm still not installing KB3035583.
  • by QuietLagoon ( 813062 ) on Tuesday June 28, 2016 @02:06PM (#52407501)

    ...Microsoft officials said they are making the change "in response to customer feedback."...

    Oh please. If Microsoft had cared in the slightest bit about customer feedback, they would not have been on the losing side of a lawsuit in the first place.

    .
    Instead, Microsoft lowered itself to using some of the sleaziest tactics a vendor could use. Changing Windows UI guidelines to trick the customer into doing something the customer explicitly did not want to do? It is beyond belief that any vendor, much less a reputable vendor, would resort to such low-life trickery of their customer base.

    imo, Microsoft knew all along exactly what they were doing and the effect it would have. I would be surprised if Microsoft's legal department were not involved at every step of deception.

    In my view, Microsoft blew their reputation. Big time. Blown right out of the water.

    It may take years for Microsoft to regain the confidence and trust of its customers once again. But by then, I have to wonder how many of those customers have moved on to Linux or MacOS. I know I am testing Linux on my notebook now. It is doing all that I need it to do, so much so that I have wondered why I even bothered with Windows in the first place.

  • A month before ending the "free" offer, they graciously allow us to not update if we so please.

    Microsoft? Hi. Listen, please do us a favor? Go play with something explosive, will ya?

  • How nice of them to do this after the free upgrade period is over.
  • in response to customer feedback

    ... as filtered through legal counsel.

  • by emaname ( 1014225 ) on Tuesday June 28, 2016 @05:14PM (#52408939)

    Axiom #10: It's easier to ask for forgiveness that it is for permission.

  • I find myself skeptical. What about Microsoft's "forced install" culture?
  • Can someone provide a honest non-paranoid schizophrenic listing of reasons to or not to upgrade from Windows 8 to Windows 10?
    This is for my dedicated Windows gaming machine. I have other Linux servers and Android devices for other things.
    I currently run Start 8 on it to make it look pretty much like Windows 7 and I would run Start 10 on it if I upgraded to do the same.
    DirectX 12 support is already one big reason to upgrade.

    • Windows 8, probably worth upgrading. Older Windows 7 computers may have problems with Windows 10. There's the spyware, but reportedly Microsoft's been putting it into Windows 7 and 8. You lose a media player, IIRC, with Windows 10, and you lose a lot of control over updates, but if it's a gaming machine that shouldn't be a concern.

  • ...hit 'em with a leg sweep... http://www.movetoamend.org/ [movetoamend.org]
    Mebbe some of them will decide to play nice once we snatch their teeth out.

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