jfruh writes "Thanks to a plethora of cloud storage accounts, Dan Tynan thought his days of carrying a thumb drive around with him and worrying about email stripping out his attachments were over. But that was before he discovered that his Box.com account and all the files in it had vanished without a trace. With tech support coming up empty, Tynan had to put on his journalist hat to track down the bizarre sequence of events that ended with his account handed over to another user, who didn't ask for it and didn't even know who Tynan was."
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