Creating a Better Chatbot Through Crowdsourcing 49
An anonymous reader writes "MIT Technology Review reports on a chatbot built at the University of Rochester that is capable of high quality, human-level conversation — thanks to software called Chorus that turns to Amazon's crowdsourcing service Mechanical Turk to generate and evaluate replies to a human's statements and questions. No one person is ever acting as the bot, instead multiple workers suggest responses that are then voted on to select the best. The crowd workers contributing change frequently, but Chorus also has them keep a running list of important contextual information to give the bot a kind of memory of a conversation's history. The researchers say Chorus-style chat bots could out-perform fully automated assistants such as Siri, while being considerably cheaper than a true concierge service."
Comment removed (Score:4, Interesting)
Re:BREAKING NEWS (Score:4, Interesting)
Get a small child who is just about old enough to understand that telephones are for talking to people. They love to talk to *anyone* on the phone.
Did you know that if telemarketers hang up on a call, it counts against them in their call stats?