Catch up on stories from the past week (and beyond) at the Slashdot story archive

 



Forgot your password?
typodupeerror
Get HideMyAss! VPN, PC Mag's Top 10 VPNs of 2016 for 55% off for a Limited Time ×
HP

Buy an Elite HP PC, Get Your Own Support Staffer 155

jfruh writes "HP reversed its decision to spin off its PC business, but it's still left with the question of how to make money in a commodity business selling standard-issue machines manufactured overseas. One idea they're contemplating: improved customer service. If you buy an HP 'Elite' PC and have problems, you won't have to phone into a tech support call center where an entry-level drone reads off a script and tells you to reboot the machine; you'll have access to a specific support tech who will work with you as long as you own the computer."
This discussion has been archived. No new comments can be posted.

Buy an Elite HP PC, Get Your Own Support Staffer

Comments Filter:

Decaffeinated coffee? Just Say No.

Working...