Best User-Generated Content (UGC) Platforms for Salesforce

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Creatable is the all-in-one platform that empowers brands to discover, activate, and manage the perfect creators to market their products across social media and owned digital channels. Our intuitive workflows provide creators with clear direction, resulting in high-performing, shoppable content that drives engagement both on social platforms and brand sites. With robust social and first-party data insights, Creatable tracks performance across the entire sales funnel—ensuring brands connect with consumers at every stage of their shopping journey. Beyond creator marketing, Creatable also enables brands to activate store associates and brand ambassadors through dynamic social campaigns and personalized storefronts, all powered by shoppable content. Our Content API and embeddable interactive widgets deliver rich, immersive video commerce experiences directly on-site and in-app—bringing product discovery and purchase closer together than ever before.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Transforming the relationship between brands and consumers through innovative connections and creativity is essential. The demands of your consumers are constantly changing, and we adapt alongside them. Collect a diverse range of user-generated content (UGC), such as customer feedback, visual media, and inquiries from shoppers. Utilize our sampling services and community to gather more content quickly. Engage with shoppers at the onset of their purchasing journey. Identify consumers while they are actively shopping and provide them with an exceptional shopping experience. Enhance your search traffic by showcasing genuine customer content that appeals to search engines. Be present during all significant moments that influence purchasing decisions. Forge connections that empower individuals to shop with assurance, regardless of their location. Ensure that relevant content is accessible whenever and wherever consumers conduct their research — whether in-store, online on your site, or through social media platforms worldwide. Harness buyer insights effectively; discover valuable information about your customers with our comprehensive tools. This knowledge allows you to design superior products, craft impactful marketing strategies, and deliver captivating shopping experiences that resonate with your audience. Moreover, by staying attuned to consumer trends, you can continuously refine your approach to meet their evolving expectations.

Marketing applications designed to elevate your business growth streamline the process of organizing giveaways, contests, and sweepstakes that genuinely boost user participation. By verifying entries to social networks, where permissible, we simplify the entry process, which not only saves you valuable time but also enhances the quality of the participants in your campaigns. You can effortlessly create unlockable rewards using a multitude of action combinations in just a few minutes. The nature of the reward dictates how your incentives are delivered to users, allowing you to customize the actions required for unlocking. Users can be rewarded with exclusive coupons or keys upon completing specified tasks, fostering greater engagement. With robust curation tools, you can highlight your finest content while filtering out less desirable submissions by approving or rejecting photos before they are visible to the public. You have the freedom to style the gallery to your liking and embed it anywhere that supports HTML, ensuring versatility and responsiveness across various platforms. This comprehensive approach not only boosts user interaction but also enhances your brand's visibility and appeal.

Viralsweep makes it easy to set up a compliant, full-service promotion. Giancarlo, and his team, are extremely responsive and helpful in dealing with custom requests. Collect the email addresses for your entrants. We won't contact them unless you own the data. Incentivize users with additional entries to perform a variety of social actions. You can create custom forms or create your own fields to collect data from your users, such as name and address. Our real-time analytics will show you the growth of your social media channels and email list. You can quickly draw random winners from all eligible entries with just one click. You can draw weekly or daily winners. You can import your entry data to over 30 services in real-time, or use our Zapier integration for connection to over 750+ apps.

Pixlee TurnTo allows marketers and ecommerce executives to integrate UGC and Influencer Marketing with text-based community-generated content like Ratings & Reviews, Checkout Comments, and Community Q&A — without any additional technical resources required. Our unique approach puts the customer at the center of marketing, and surfaces content proven to boost revenue, brand affinity, and engagement. With Pixlee TurnTo's easy-to-use platform, brands can find, curate, publish, and optimize content from your community of customers, influencers, and employees. Seed that content across the most impactful marketing channels such as ecommerce pages, emails, and in-store displays. By combining user-generated and influencer content with shoppable elements of the customer journey, brands using Pixlee TurnTo are able to derive even more value from their social, community, and ecommerce efforts.

Seamlessly gather and distribute video content from your community at any time and from any location. Learn how over 100 organizations are utilizing our Video Relationship Management software to enhance engagement like never before. Accelerate your revenue growth with our newly developed pre-set video requests, activation playbooks, and strategies for content use. This platform simplifies the process of video creation, making it both scalable and cost-effective. It allows for straightforward management and distribution of video content to your audience. Additionally, it fosters collaboration among customers and employees, reinforcing human connections one video and one community at a time. Based on our extensive experience with associations, we will guide you in utilizing member videos to boost engagement and generate additional revenue. From marketing to internal communications and advocacy efforts, organizations are leveraging Gather Voices to tap into the potential of video, effectively engaging their audiences and achieving impactful outcomes. With this innovative approach, you can transform how your community interacts and connects, ensuring that every video shared strengthens those vital relationships.

Wyng is a leading Privacy-First Marketing Platform. Wyng is built on a privacy-by-design API and zero-party data API. It makes it easy for brands and enterprises to deliver customer experiences which are always relevant, welcome, and compliant. Wyng is used by more than 250 brands and businesses to build trusting relationships with their customers. Create your own custom interaction or choose from dozens Wyng templates to engage customers, collect data and build trust. More relevant, engaging experiences increase conversion, collect data, build loyalty and increase purchases. Create world-class experiences with your brand in minutes. Instantly personalize and gain insights using accurate, clear zero-party data. Consent-driven, zero-party data produces better results without privacy concerns. Wyng services will help you accelerate your team and use flexible enterprise-grade tools that can keep up with the pace of the market.