transloads.co Reviews

Summary: As the manager of an 80,000 sq ft transload warehouse, I can confidently say that transloads.co has been an invaluable partner in running our operations. Their user-friendly platform and unwavering customer support have been instrumental in streamlining our workflows and driving efficiency.

Also, they have awesome customer service and onboarding sessions

Positive: The Track Shipments app provides customers with enhanced transparency, building on the success of the Equipment Trace application. It offers more visibility into shipments, catering to customer needs for tracking and managing their deliveries effectively

Transloads.co offers a user-friendly experience through their app and website, similar to travel advisor apps, allowing customers to track shipments, manage supply chains, and make decisions efficiently

Negative: While the app and website are user-friendly, there is always room for improvement in terms of design and interface enhancements. By incorporating more visually appealing elements or intuitive navigation features, transloads.co can further enhance the overall user experience and engagement.

Summary: I'm in charge of an 80,000 square foot transload warehouse and we trust transloads.co to manage all our operations. The team behind transloads.co takes pride in their customer support, which is truly top-notch. Their quick response times and eagerness to help make all the difference. I had a complex issue, but the support team was there every step of the way, providing effective and efficient resolution. They were always available to answer any questions I had and their product knowledge is unmatched. The software is user-friendly and intuitive, making it a fantastic choice for businesses of any size. I wholeheartedly recommend transloads.co and their cutting-edge transloading software. They have done an excellent job creating a reliable and cost-effective solution.

Positive: Customizable, tailor made, great support, ease of use, lots of checks and verifications. Multiple levels of access, integrates all aspects of warehouse tracking and processing functions and ease of use for my operators on their phone or tablets.

Negative: Steep learning curve but that is typical for any WMS.

Summary: My overall experience is very positive. The support staff/customer service is great. They make me feel like I am their priority and always take their time to help. Every feature is useable, and it is not a complicated system to use. I am very happy with how the software performs in the field and back in the office.

Positive: What I like best is the interface is very easy to navigate and use. All the data is necessary to the job and the support staff is very helpful. I can manage all inbound railcars and trucks, along with their inventory, then the outbound process. I cannot speak highly enough of the tools and how well the software was built to make it easy to navigate.

Negative: No Cons - When I have issues, it is typically on my end. The support team is eager to help and guides me through the problem I encountered to teach me what I did wrong.

Summary: This is a vital piece of software/service for transloaders - creates original documentation, controls inventory and creates a running archive of our work product.

Positive: The scope of the system covers our work product from receiving a loaded railcar to finalizing truckloads to the final end receiver. The team behind the system are pro-active, energetic and quick to respond when you need them.

Negative: The workflow and on-screen implementation of work steps is not yet idiot-proof - needs an industry-experienced user to make full use of the capabilities and features available.