brain Artificial Intelligence Description
Next-generation AI technology for intelligent automation and sophisticated self service. Content Guru's artificial Intelligence (AI) toolkit brain®, which can be used alongside storm®, to improve communications infrastructure by implementing cutting edge, AI-driven capabilities. Brain combines the most recent AI technology to provide customers around the world with an intelligent AI-powered solution that is tailored to their specific requirements and objectives. Brain integrates with all other cloud applications and enterprise-grade technology to provide businesses with AI driven decision making and interaction capabilities within existing call centers. This ensures seamless, personalized customer journeys. brain Machine Agents work in collaboration with live agents to maximize all resources and provide customers the best service possible. They also maintain a highly personal service.
brain Artificial Intelligence Alternatives
BrainStorm QuickHelp
Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage.
Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your results better.
Activate un-engaged users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential.
Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work.
Course authoring: Upload and assemble your learning assets into BrainStorm Flows™, adaptive workflows that deliver relevant, timely learning to every learner.
Role-based learning: Custom-content flows organized by groups ensure the right content is teed up for the right audience.
Targeted communications: Attract and activate unengaged learners through timely communications.
Learn more
storm Cloud Contact Center
Content Guru's cloud customer engagement solution storm®, which is powered by Content Guru, serves hundreds of the largest companies in the world. Storm provides businesses across a range of industries with an easy-to-use interface that allows them to resolve queries and issues quickly without compromising the quality of customer service they expect. Storm seamlessly integrates with third-party databases. This allows storm to overlay existing infrastructure with its unlimited capabilities to unify disparate systems, and improve customer experience. Storm helps hundreds of the largest companies around the globe deliver exceptional customer experiences. Users have access to a variety of cutting-edge modules that enhance the customer and agent experience. Storm offers a variety of native functionality, including WFM (customer relationship management) tools.
Learn more
Infosys Cortex
Infosys Cortex is an Artificial Intelligence platform for customer engagement. It transforms contact center operations by enabling purposeful communication and smart decision making. It converts microdata extracted from customer interactions into real-time insights that can be used to make decisions. Cortex provides continuous coaching and extra brain power to help agents make faster decisions as they move from new hire to experienced agent. Cortex provides agents with the knowledge, insight, and support they need in order to learn, grow, and become better brand ambassadors.
Learn more
BrainStorm
BrainStorm makes it simple to capture information from your brain, your computer screen, or any other file. You can grab what you need instantly. You can organize it and decorate it as you like. Magic Launch can be used to reference files, programs, and email addresses from other sources. BrainStorm doesn't get in your way. Its simplicity conceals a lot of power. It can be used to organize, refine and enhance your ideas into a coherent and comprehensive structure. BrainStorm Magic Paste automatically extracts text from the clipboard. This means that you only need to highlight and copy the material on screen. If you prefer, you can also use regular copy/paste. You can set BrainStorm to ignore or pay attention to line breaks, indents, vertical spaces, and lines. A web-publish button creates a HTML version of your work that is navigable in the same way as BrainStorm.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
Content Guru
Year Founded:
2005
Headquarters:
United Kingdom
Website:
www.contentguru.com/product/brain/
Media
Recommended Products
Secure your business by securing your people.
Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Product Details
Platforms
SaaS
Type of Training
Webinars
Customer Support
Phone Support
Online
brain Artificial Intelligence Features and Options
brain Artificial Intelligence User Reviews
Write a Review- Previous
- Next