Vlocity Description

Direct interactions with customers in the industries Vlocity serves can be rare. Their experiences in these brief interactions will determine if they are a promoter or a saboteur. The interaction must be complete, accurate, quick, and done in the channel chosen by the customer. Your employees must be able to connect with customers on an individual level. This will allow your brand values to shine through.

Vlocity's Digital Interaction Platform allows users to focus on the customer and not the software. Vlocity transforms your CRM system using a powerful suite task-based components that are 100% native to Salesforce. You can consolidate applications, increase productivity and lower your overall cost of service with the help of easy-to-use guided flows.

Integrations

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Company Details

Company:
Salesforce
Year Founded:
1999
Headquarters:
United States
Website:
vlocity.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Vlocity Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Business Process Management Software

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Sales Enablement Software

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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