Best Knowledge Management Software for Enterprise

Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.

LabiKnow Knowledge Base will help you solve your customers' problems and questions 27/4. Provide outstanding customer service. The Knowledge base includes an online editor that allows you to create interactive content. You can add photos, videos, tutorials and call to action buttons. Highlight important parts and add code examples. Cross-platform on desktop and mobile devices, your customers can find answers to their questions, solutions to problems or contact you via ticket (email). Labiknow help center software allows you to personalize design to suit your brand preferences. Reduces customer support calls by up to 80% You don't have to answer frequently asked questions or copy and paste the same information into a chat ticket or chat. Your customers can help themselves. There is no need to set up complicated chatbot sequences. Users can easily search keywords and phrases using the help widget.

Hypernotes makes it easy to express your knowledge in a natural manner. It's easy to create, expand, and - perhaps most importantly - it's easy for others to understand. All your notes, tutorials and intranets, books and scripts, articles, research, and other materials have a new home. Everything is connected. Your knowledge is connected. You can easily create a semantic network with Hypernotes. The result? The result? Less text and more understanding. Your team is essential when your projects grow in size and become more successful. This is also true for knowledge bases. Hypernotes offers powerful task management features. You can share and assign writing-related tasks to your friends, family, and colleagues. The most important steps in content creation are not at your desk, but out there, in real life.

Google Drive folders can be turned into a searchable, fast-accessible wiki for you or your team. Your existing Google Drive files and folders can be transformed into a professional Wiki. Each wiki includes full-text search across all your content. You can edit and collaborate on wiki articles from Google Drive. Your wiki can be accessed by anyone, or certain groups. Your wiki domain, logo and color scheme can be customized. Kbee is optimized for SEO. Kbee automatically generates sitemaps, meta tags, and robots.txt. Articles are automatically built and served by a CDN that is optimized for search engines. We encountered issues almost immediately with the lack of collaboration within this tool. We began to work together to create content in Drive, and then manually copied it to our help centre. We both hated this process and looked for other ways to do it.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Wisdom allows you to communicate with customers and team members directly, create workgroups, assign tasks, and collaborate like never again - all from one platform. Wisdom's advanced community engagement platform will help you reduce support costs, gain better insight into customer behavior, provide a better experience for customers, and increase your return on investment. Your employees will feel more connected and heard, and they will be able to realize their potential. Wisdom is a paradigm shift in knowledge-sharing. The platform is designed to unify knowledge sharing by giving both external and internal communities the space to share values, find common purpose, and eventually align for the greater good. Connect, without stress and get access to discussion boards and groups with one click, all in one place. Save time and money by centralizing information

Never let onboarding, knowledge silos or context switching slow down your progress. Swimm allows you to create and edit documents that are linked with your code, autosynced, integrated into your workflow, and automatically edited by Swimm. Swimm's language-agnostic editor is paired with Smart Tokens, Snippet Studio, and is the foundation of modern documentation. Create media-rich documents that are compatible with the code. Swimm's Autosync algorithm helps keep your documentation in sync by refactoring and organizing. You don't need to worry about file names, function names or implementation changes. Swimm will keep up with your code. Swimm will monitor your documentation as your code changes and notify you if any of your changes have an impact on your documentation. You can access docs right next the code they reference. Keep your IDE open and continue your work flow. Clicking on a link will open your IDE in a new tab. This tab will contain the Markdown documentation.

Terkel is a Q&A website that transforms questions into articles with expert insights. Thinkers from Google, Harvard, Airbnb, and other organizations answer questions to get their insights published on sites such as Zapier, SCORE and GoDaddy.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

Trickle database enables organization-wide collaboration with views such as list, board, files, and more. Customize your view of tasks and project to fit your workflow. Set up Kanban boards to get a clear view of the direction your project is taking. Group tasks according to priority, status, assignee and more. This will help you stay on top of your project and never lose track. Define properties to transform your daily process into templates. Make it easier to start everything. So you can streamline your workflow and focus on what really matters. Expand an item to a page, where you can have real-time conversations and collaborate on it. Reduce the amount of noise in your communication and speed up the feedback loop.

AI can help you with AI-based document-based customer service, AI search and AI analytics. AI will better understand your business. Save labor costs by building a professional help centre (supports multi-terminal adaption). Support custom domain names and SEO configuration. Provide personalized configuration with a real-time preview. Enhance brand building. Directory interaction is elegant and simple, content status can be seen at a glance and document management is simplified. WYSIWYG Rich Text Editor, supports inserting, editing and saving edited content.

Instant access to company data to empower your team. IT FAQs to help onboarding and train new employees. Chatbots that are aimed at employees for PTO, sick leave, WFH and other issues. Chatbots that are aimed at employees for questions about payroll, 401k and other topics. A chatbot to manage long-term projects that involve multiple teams. All company employees can now use a chatbot Knowledge is available instantly. Anyone who wants to be inspired. Perfect for distributed teams of 100+ employees. Notion is integrated with Wizi AI, so you can import Notion Pages directly within Wizi AI. Data sources such as Markdown (.md), text files (.txt), and other formats are also supported. The chatbot is available to your colleagues without a subscription. A chatbot is automatically available to all employees who have a company email address.

A modular, intuitive and responsive editor with a large set of AI features for creating and maintaining knowledge base content. No-code publishing workflow that allows you to publish FAQs, FAQs, and step-by-step guides in seconds. Straight out of the box with subtle, well-considered styling options to create a striped impression.

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

Eloquent is a leading provider of mobile-friendly electronic records management system (EDRMS), solutions. The company provides top-quality support for knowledge management professionals and offers two powerful applications: Information Governance Made Easy. File with precision. Search with precision. Eloquent Records, a web-based electronic records management system (EDRMS), is rich in features and allows for the management of all records, digital and physical, throughout their lifecycle. This browser-agnostic, mobile-friendly EDRMS offers all the powerful features that you need. It also automatically links to your integrated classification scheme or retention schedule, ensuring that governance guidelines are followed. Eloquent Records allows you to implement an electronic records management system that combines the best of time-tested systems for physical records with all the features required for digital records. Shared classification and retention systems ensure governance.

Bloomfire is a leader in knowledge engagement. We provide a platform that connects people and teams with the information they need to succeed at their jobs. Our cloud-based knowledge engagement platform allows people to connect with shared knowledge and grow the collective intelligence of their organizations from one central, searchable location.

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

Easygenerator, a cloud-based eLearning software solution, allows users to create, publish, track, and track courses for training or education. Easygenerator is built with the latest technologies and features a user-friendly interface. It creates engaging courses in cloud without any coding or installation. Easygenerator allows users to focus on content. Learners will achieve the best learning results through setting objectives and assessing their progress. The key features include course review and publishing, audio/video upload, progress and performance monitoring, document embedding and more.

Way We Do is a RegTech platform and Business Process Management SaaS platform. It helps organizations around the world automate their compliance, risk, and quality processes.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

Empolis Smart Cloud: We are your partner with extensive knowledge in Smart Information Management. Empolis Smart Cloud is our platform that allows you to develop your own service applications. We can help you license the application to your customers or use it in your company. Empolis Service Express: The knowledge of your company is spread across multiple systems and lodged in the heads of your employees. This makes it difficult and time-consuming to find the answers you need. Service Express compiles all of your company's knowledge and establishes your central Knowledge Management, giving you a single source for all your questions.

The Lean Way revolutionizes how companies measure, implement, measure, and share continuous improvement. The Lean Way provides a platform that allows you and your team engage with each other to identify and track progress, identify bottlenecks and capture more opportunities for improvement. The Lean Way will help you not only capture more opportunities, but also allow you to implement more improvements to maximize your impact. You can keep everyone informed about new improvements and ensure everyone is aware of all relevant conversations within your organization. You can empower your employees to learn from one another and use The Lean Way for new ideas and to let others know when you have a brilliant idea. Purpose-built to optimize your workflow by eliminating bottlenecks and waste (Muda), from your process through the application of lean practices.

You can access the most current and relevant information about your software right where you need it. All your project information, from all your tools, is available in one smart platform. Find the "who", what, "when", and "why" for each component of your software. You can save your documentation or ask a question on easily consumable cards. You can clarify things with your teammates the same way you would normally. Deckard has no outdated team Wiki pages! Deckard integrates with the IDE and shows you all information about a particular piece of code. This is the best way to onboard new developers. This technology is used successfully in YouTube services. This technology can be used to promote each user's video or channel in a very efficient and high-quality marketing strategy. You can find the best search algorithm using NLP-based technology among all your software tools. Notes and chat can be code documentation. Wikis are just as hateful as you are.

Altiar allows users to quickly connect with the information they require, allowing organizations to improve their performance and compete in a global marketplace. Altiar Enterprise provides powerful tools to help users find content and is a powerful tool to share knowledge within organizations. Altiar Enterprise transforms your data into a simplified portal that is on-brand. Altiar Enterprise is easy to manage without any specialist knowledge. From uploading content to managing users and users, changes can be made quickly and easily. Altiar Enterprise supports seamless integration into any business with its single sign-on support, configurable security settings and comprehensive single sign-on support. Altiar Enterprise can connect to the providers you already know, making it easy for you to catalog and publish content from other sources.

eStudio 7 by Same-Page is a simple solution that works for all types of businesses. eStudio 7 doesn't require any software installation and can be used on Windows, Mac, and Linux computers. eStudio 7 costs $59 per month. It includes 500 MB group file storage, 4 FTP servers with 200 MB storage, 3 project modules, and unlimited users. Choose from our contact manager, scheduling calendar, file sharing, file sharing, discussion boards, and project management software to create your custom solution in under 2 minutes. eStudio 7 offers a cost-effective, small- and medium-sized intranet or shared drive solution that will not impact your budget. eStudio 7, which is flexible, affordable, and fast, allows you to compete for new business opportunities and improve communications within your team.