Best Incident Management Software for Intercom

HSI Donesafe Incident Management Software helps you respond to incidents faster and more effectively by simplifying the entire process. Capture, track, and resolve incidents with ease—whether near misses or large-scale events—minimizing downtime and protecting your workforce. With real-time data and automated workflows, improve response times, enhance communication, and drive accountability at all levels. HSI Donesafe’s no-code platform offers full configurability, allowing admins to make changes with ease using the drag-and-drop function. For users, the simple interface empowers swift, informed action and promotes a culture where safety and proactive incident management are prioritized. Keep your people safe and reduce operational risks with a solution built for seamless incident management and continuous improvement.

Stack Moxie loves marketers. We are marketers. We know technology can make marketers do amazing things. Marketers are set up to fail. Marketing departments need to be efficient, deliver more and comply with strict regulations. A CMO knows that technology is the best way to scale a business and ensure compliance. A CTO would be reluctant. She is aware that marketers are missing a key tool that IT cannot live without. A CTO would insist on stack testing. End-to-end, repeatedly. Are web forms functioning properly? Did customer input trigger the correct actions? Can we pass an audit These tools are not available to marketers, nor is the budget or time required to perform this manually. Stack Moxie was born out of this. Stack Moxie puts IT know-how in the hands of marketers. We make sure martech works: leads don't get lost, digital advertising spend doesn't go to waste, and broken things are noticed.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.