Best Hotel Guest Experience Software in the Middle East

ZAFIRO TV offers a comprehensive IPTV service designed to enhance guest experience. It provides a fully customizable user interface that is aligned with the hotel branding. Guests can access a variety of entertainment options including live TV channels and on-demand content. The system is compatible with a variety of devices and allows guests to stream their own content directly to the in-room TVs. ZAFIRO is built on a cloud architecture using Amazon Web Services (AWS) to ensure scalability and reliability. It also includes centralized management tools that allow hotel staff to update content and monitor the system efficiently. Other functionalities include personalized messages, access to services at the hotel, and the capability to generate additional revenue by targeting promotions and in-room purchasing. ZAFIRO TV can be used with a variety of network infrastructures.

Hotelinking is a suite of tools designed to digitalize the guest experience. It is the first 100% touchless suite for the hotel industry. It offers solutions like AutoCheckin, a system of online check-in that allows guests to register for the hotel from any device. It is completely automated and does not require receptionist involvement. This web-based application allows guests to scan their passports and sign documents, pay bills, select rooms, check out and more without having to download an app. It allows travelers to check in via the web with reservations made through any channel (direct website, tour operators, OTAs). This reduces the workload at reception. Hotelinking's Captive WiFi Portal also gathers information to help hotels stay in constant contact with their guests and better understand their needs. By using automated features, hotels are able to disintermediate thousands in reservations, increase guest satisfaction and improve their online reputation ranking.

Hotel tablets are interactive devices that allow guests to communicate with their hotel, make purchases and order room service. They can also report problems and control their rooms. Roll up all devices (phones, TV remotes, clock/radios, smart room controls, etc.) into one device and add interactive features to give your guests the best possible in-room experience. Transform your guest room into an exciting place of discovery. Our curated city guides give guests the freedom to explore. Interactive live communication means guests are no longer left in the dark when they enter their rooms. In-room broadcasting can turn your guestrooms in to a communication hub for events. Save money by allowing your guests to schedule cleaning or opt out of the room cleaning service. Promote your property's amenities, events, and promotions directly to your guests.

Use m-hospitality’s transformative technology in your hotel to boost its performance. Offer personalized, unique experiences that surpass expectations. Digital solutions can help you build lasting relationships with guests. Streamlined operations and increased customer satisfaction will drive revenue growth. AI solutions from m-hospitality will elevate your guest experience. Offer unmatched experiences from pre-arrival through to post-checkout. Redefining satisfaction and embracing the AI revolution will help you meet real-time needs, satisfy guests, and improve your hotel's service. With m-hospitality’s loyalty solution we redefine guest experiences, elevate guest journeys and offer flexible vouchers redeemable throughout your hotel. Create cherished moments for hospitality's future by customizing perks to devoted guests.