Business Software for HCL BigFix AEX

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.

Google Chat serves as a smart and secure communication platform designed specifically for teams. It facilitates seamless team communication through features such as direct messaging and group chat rooms, offering an integrated experience that enhances collaboration and efficiency. Currently, access to this latest version is limited exclusively to Google Workspace users. This ensures that those within the professional environment can take full advantage of its capabilities.

Transform your organization into a fully automated enterprise™ with the UiPath Platform, a hallmark of digital transformation. Achieving a fully automated enterprise fosters business resilience, enhances speed and agility, and liberates employees from repetitive tasks through a comprehensive automation solution. Leverage the insights gathered from your business applications, such as ERP and CRM systems, to gain a profound understanding of intricate business operations. This knowledge empowers you to identify the most effective automation opportunities and measure their impact. As a cutting-edge Robotic Process Automation (RPA) and process mining platform, UiPath enables organizations to streamline their business processes, accelerating their journey towards becoming digital entities while gaining a competitive edge in the realm of AI. With its scalable, extensible, and sustainable architecture, UiPath allows users to create visual workflows without the need for scripting or coding. Additionally, the platform boasts robust auditing features, sophisticated analytical reporting, and personalized dashboards to enhance user experience and operational oversight. Embrace UiPath to not only improve efficiency but also to foster a culture of innovation within your organization.

Power BI provides advanced data analysis, leveraging AI features to transform complex datasets into visual insights. It integrates data into a single source, OneLake, reducing duplication and streamlining analysis. The platform enhances decision-making by integrating insights into everyday tools like Microsoft 365 and is bolstered by Microsoft Fabric for data team empowerment. Power BI is scalable, handling extensive data without performance loss, and integrates well with Microsoft's ecosystem for coherent data management. Its AI tools are user-friendly and contribute to efficient and accurate insights, supported by strong data governance measures. The Copilot function in Power BI enables quick and efficient report creation. Power BI Pro licenses individuals for self-service analytics, while the free account offers data connection and visualization capabilities. The platform ensures ease of use and accessibility, backed by comprehensive training. It has shown a notable return on investment and economic benefits, as reported in a Forrester study. Gartner's Magic Quadrant recognizes Power BI for its ability to execute and completeness of vision.

SolarWinds®, Database Performance Analyzer (DPA), quickly pinpoints performance issues and provides expert advice through tuning advisors. DBAs can use machine learning to detect anomalies and optimize databases before they become major problems. Real-time analysis, 24/7 monitoring, and automated alerts provide the time that an error occurred rather than just knowing that it was "sometime last weeks". DPA makes it easier to use more than 20 cross-platform database systems in hybrid, on-premises, and cloud environments.

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

MuleSoft's Anypoint Platform serves as a comprehensive hybrid integration solution tailored for service-oriented architecture (SOA), software as a service (SaaS), and application programming interfaces (APIs). This platform provides developers with an extensive suite of tools that facilitate the design, construction, and management of the full lifecycle of APIs, applications, and products. At its foundation, Anypoint Platform utilizes open technologies, with Mule functioning as its primary runtime engine, ensuring flexibility and scalability for integration needs. Furthermore, the platform fosters collaboration among teams, allowing for more efficient development processes.

The Matter Center for Office 365 was developed by Microsoft’s Corporate, External, and Legal Affairs (CELA) group in collaboration with the Office extensibility team, serving as a document management and collaboration tool that utilizes the Office app development model, Azure, and SharePoint. This innovative solution leverages the robust enterprise content management features offered by the SharePoint platform while also providing additional functionalities through various Add-ins in applications like Outlook and Office (such as Word and PowerPoint). By harnessing these capabilities, Matter Center enables users to efficiently create, locate, and store documents related to specific projects or matter sites. Furthermore, the platform benefits from the high-performance, enterprise-grade cloud infrastructure provided by Office 365 and Azure, enhancing its overall effectiveness and reliability. Ultimately, this integration facilitates a seamless workflow for legal professionals and teams managing complex documentation.

Condeco by Eptura makes it easier for your employees to work more efficiently and collaborate better than ever before. Everything else is easy when you book the right workspace. Employees can quickly find and book meeting rooms, parking spaces, resources, and video conferencing. People can choose where and when they want to work and feel confident that the space they require will be available when they need it. A seamless management of workspaces is a way to avoid disorganization and maximize efficiency. Use data to determine how spaces are used so that you can make the right decisions about reshaping your office. Condeco removes the complexity of collaboration and hybrid work. Our solution allows employees to take complete control of their workday: scheduling when they are available, finding the right workspaces, and booking them at the times they need them.

Maintain oversight of your IT landscape—regardless of the environment or platforms you utilize—through System Center. Streamline the processes of deployment, configuration, management, and monitoring for your infrastructure and virtualized software-defined datacenter, thereby enhancing both agility and performance. Identify and resolve issues related to infrastructure, workloads, or applications to ensure consistent reliability and optimal performance. Implement and oversee your software-defined datacenter with an all-encompassing solution that addresses networking, storage, computing, and security needs. This comprehensive approach not only boosts efficiency but also empowers your organization to adapt swiftly to changing demands.

HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry. HCL BigFix is the only endpoint management platform enabling IT Operations and Security teams to fully automate discovery, management & remediation – whether on-premise, virtual, or cloud – regardless of operating system, location, or connectivity. Unlike complex tools that cover a limited portion of your endpoints and take days or weeks to remediate, BigFix can find and fix endpoints faster than any other solution – all while enabling greater than 98% first-pass patch success rates.

BMC Helix Remedyforce is a robust IT service management solution that is specifically tailored to scale and meet the demands of mid-sized businesses. Leveraging the Salesforce cloud, it effectively merges IT operations management (ITOM) with intelligent features to enhance efficiency, compliance, and security within the organization. This platform includes advanced omni-channel self-service options, utilizing Chatbots that operate across Skype, Slack, mobile applications, and web interfaces. Designed to streamline processes, BMC Helix Remedyforce offers a user-friendly experience that optimizes IT productivity and fosters innovation. It aims to eliminate unnecessary complexities, enabling organizations to swiftly derive value from their IT investments. With a strong emphasis on speed and adaptability, this service and support solution is perfectly suited for the contemporary IT landscape, catering to those who prioritize simplified infrastructure while driving high-velocity IT operations focused on delivering substantial value. As businesses evolve, Remedyforce continues to adapt, ensuring it remains a vital asset in a rapidly changing environment.

Leverage the capacity reporting features of IPAM to monitor the usage of subnets and enhance your capacity planning efforts. The customizable subnet capacity template allows for rapid, adaptable, and centralized reporting that meets specific needs. The Subnet Allocation Wizard within IPAM efficiently organizes your IP address space into appropriately sized subnets tailored for your network's requirements. With IPAM’s intuitive drag-and-drop interface, you can establish groups that include any combination of groups, supernets, subnets, and individual IP addresses, while also having the flexibility to add custom fields as needed. Additionally, vRealize Orchestrator (vRO) can be integrated with vRealize Automation (vRA) and vCenter to streamline the management of IP address tasks. You can easily acquire and reserve unique IP addresses, automatically releasing them during the relevant stages of the machine lifecycle. Furthermore, IPAM enables you to identify unused addresses from both static and DHCP configurations—simply utilize its continuously updated logs to pinpoint abandoned addresses for reclamation. This capability not only enhances efficiency but also ensures optimal utilization of your IP address resources.

HCL SX is an AI-driven, no-code, service management product that accelerates business transformation with a superior onboarding and delivery experience across IT and beyond. HCL SX is a service management product powered by AI. Designed for both IT Service Management (ITSM) and Enterprise Service Management (ESM), the product offers service management workflows for handling incidents, requests, problems, changes, assets, and more without the need for complex coding, thereby enabling a quick, user-friendly onboarding experience. HCL SX elevates your service management capabilities by leveraging intelligent automation, AI- driven insights and seamless integration with third-party applications, improving operational efficiency and reducing costs. HCL SX offers a highly secure multi-tenancy option tailored for shared hosting and multi-cloud environments.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

Cloud-focused enterprise automation and orchestration designed to streamline operations. Crafted using industry-leading technology, it is accessible precisely when and where it’s required. By providing a cohesive end-to-end view, it simplifies the complexity of application and data workflows in production for developers, IT operations, and business users alike. This solution enables the orchestration of application and data workflows across various cloud environments and on-premises systems. It guarantees dependable execution of essential business services in a production setting, thereby enhancing operational reliability. With its capability to integrate seamlessly into any DevOps automation toolchain through 'as-code' interfaces, it fosters business agility. Additionally, it empowers distributed Development and Operations teams with built-in governance and scalability. The technology also facilitates the smooth adoption of new innovations within your existing technology framework. Available to meet your needs at any time, it offers application workflow orchestration as a service, ensuring that your enterprise can adapt swiftly to changing demands. This service ultimately supports a more responsive and efficient operational landscape.

Kibana serves as a free and open user interface that enables the visualization of your Elasticsearch data while providing navigational capabilities within the Elastic Stack. You can monitor query loads or gain insights into how requests traverse your applications. This platform offers flexibility in how you choose to represent your data. With its dynamic visualizations, you can start with a single inquiry and discover new insights along the way. Kibana comes equipped with essential visual tools such as histograms, line graphs, pie charts, and sunbursts, among others. Additionally, it allows you to conduct searches across all your documents seamlessly. Utilize Elastic Maps to delve into geographic data or exercise creativity by visualizing custom layers and vector shapes. You can also conduct sophisticated time series analyses on your Elasticsearch data using our specially designed time series user interfaces. Furthermore, articulate queries, transformations, and visual representations with intuitive and powerful expressions that are easy to master. By employing these features, you can uncover deeper insights into your data, enhancing your overall analytical capabilities.

Organizations must adeptly handle vast amounts of intricate, essential workloads that span various applications and platforms. In these multifaceted environments, several business challenges arise that must be tackled effectively. One major concern is the availability of vital business services, as the failure of a single workload can severely disrupt an organization's ability to provide services. Additionally, the modern business landscape demands rapid responses to real-time events; hence, automation is crucial for efficiently addressing these occurrences. Improving IT efficiency is also essential, as companies are pressured to cut IT expenses while simultaneously enhancing service delivery. AutoSys Workload Automation offers a solution by improving visibility and control over complex workloads across multiple platforms, including ERP systems and cloud environments. This tool not only mitigates the costs and intricacies associated with managing critical business processes but also guarantees consistent and dependable service delivery, ultimately empowering organizations to thrive in competitive markets. Moreover, by streamlining operations, businesses can focus more on innovation and growth.

Streamline and evaluate processes that require extensive documentation by utilizing intelligent bots alongside advanced analytics tools. Enhance your enterprise's automation efforts securely while maintaining full control, compliance, and the ability to audit effectively. WorkFusion provides a comprehensive set of capabilities designed to facilitate automation across various functions within an organization, yielding impressive outcomes. This fully integrated platform eliminates any potential gaps or hindrances. Tailored solutions are crafted specifically to accelerate the automation of the most labor-intensive tasks within defined industry sectors. The intelligent bots are pre-equipped with training on a diverse range of documents and datasets. Monitor the advancement of automation, including rates and specific KPIs related to each process. Keep track of the status of cases and the progress of both virtual and physical team assignments. Assess your automation achievements against industry standards. Evaluate the performance of your Digital Workers in terms of efficiency, processing time, and STP rates. Leverage top-tier document intelligence to automate your processes that are heavily reliant on documentation, ensuring optimal results across your enterprise. By embracing these innovative solutions, organizations can significantly enhance productivity and streamline their operations.

Our innovative zero-code, script-less framework integrates cognitive automation with centralized policy management tailored for workplace devices. This approach allows for the anticipation and resolution of potential issues before they arise, while also providing real-time analytics that enhance automated management of workplace environments, thus boosting productivity and fostering innovation. With actionable alerts and notifications in place, agents can proactively address problems by initiating one-click resolutions discreetly on end-user devices through a user-friendly dashboard console. By incorporating advanced technology into the service architecture, we uphold governance standards via automation, which in turn strengthens compliance and security measures. Furthermore, users benefit from comprehensive visibility, analytics, and management capabilities across their endpoint infrastructure, enabling tailored insights based on various user groups and individuals, ultimately enhancing overall operational efficiency. The combination of these features leads to a more streamlined and responsive workplace environment.

Application Control effectively merges dynamic lists of permitted and restricted applications with privilege management to mitigate unauthorized code execution, all while alleviating the burden on IT teams from having to maintain extensive lists manually and ensuring that users aren't constrained. The automation of requests and approvals through helpdesk systems not only reduces the workload for IT personnel but also enhances the user experience by simplifying the process. With Application Control, it's possible to manage user privileges and policies automatically at a detailed level, while also allowing for optional self-elevation in exceptional cases. This system empowers users to gain quick access to necessary applications, backed by context-aware policies that ensure security. Additionally, it facilitates the creation of adaptable, proactive policies that guarantee that only verified and trusted applications can run on any given system. Furthermore, integrated IT helpdesk systems enable automated requests for urgent privilege elevation or application access, streamlining the overall workflow. By implementing such a robust framework, organizations can promote efficiency while maintaining security standards.