Best EMS Software of 2024

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

TraxWorx, an affordable asset tracking program, is designed for EMS and Fire Departments. Modules include drug tracking, EMS checks and apparatus and equipment checkouts. They also integrate seamlessly with the vehicle and equipment logs, station supply ordering modules, and checkout forms. Our standard reports provide the information you need for making important decisions. Our dashboards put your information front-and-center so users can see what needs to change. All modules can be customized to suit your needs. Our alert system (SMS & Emails) will notify administrators and users when something is needed to be checked. Your staff will love the simplicity and speed of our forms. Our customer service is our strength. You can reach our programmers and support staff 24/7. No complicated pricing. No set-up fee.

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

Integrated Operations 360 (iOps360) is a cloud-based operation management platform that was created by public safety workers. iOps360 offers a variety of features including scheduling, time management and status boards. We have an extensive suite of Scheduling tools, based on over 14 years of experience in scheduling. There are many staffing options, including ABC, ABCD and Days Of The Week. We also offer custom patterns (Dupont Modified Dupont Charlotte Fire, etc.), self scheduling, and custom shift templates. Each staffing model can be customized to allow for Availability, Hirebacks, Swaps and Trades, Kelly Days, or Leave Requests. All USA-based customer support is included for free. Our goal is to provide 24/7 customer support. You can easily get any question answered quickly using our Live Chat feature. You can also email or call us at any time.

Mission Manager, available online or offline, is a unique tool that allows incident commanders to manage their daily operations and their missions. It offers a team-based operational environment that can be used for daily tasks as well as an online command centre during real-time incidents. Other emergency management systems, on the other hand, are activated only when there is a crisis and work on local networks. In such a situation, passwords can be lost or personnel data may not be accessible. When Mission Manager is used regularly, it ensures that team member data are always current. Mission Manager is flexible, user-friendly and highly customizable. It includes automated reporting tools, mapping technologies, and web-based calendars. It also features extensive tutorials and full-service support.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.

Fire Rescue Systems fire and rescue software provides a complete solution for all emergency dispatch and fire rescue situations. Our software is easy to use and efficient, making it ideal in emergency situations. We offer a modular-based system that can be customized to meet the needs of any department, regardless of its size. We offer a wide range of modules to meet your needs. All of our modules are tested and fine tuned to ensure that they work well.

Emergency Reporting is the industry's best platform to manage your entire public safety agency. It's easier than ever to put good data in and get useful information out. Our Fire and EMS Software combines NFIRS and NEMSIS3 into a single incident reporting. Our powerful data management modules allow you to tell your story, protect your budget, and keep your crews safe.

Symphia NowForce provides real-time communication and enhanced situational intelligence for better incident management and response. Organizations can respond to emerging events quickly by leveraging mobile and wireless networks and smart devices. Symphia NowForce, a flexible and scalable platform, allows information sharing, central communication, and coordination across multiple units, regardless of their location. Individuals and units can be connected to share real-time information, alert sharing and coordinated response regardless of their location. Use smart devices and networks to facilitate immediate interaction and information sharing via voice, text, and video communication. Keep a 24-hour direct connection between the head of operations, SOC command centres, security teams, local responders, and the head of operations. Comprehensive emergency dispatch view gives situational awareness and speeds up emergency response time.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

ImageTrend Elite™, which is connected, can import data from CAD or perform patient lookups on the field to speed documentation, send electronic ePCRs to hospitals and receive outcome information, and export to billing to accelerate revenue recovery. All this is part of patient-centric care in prehospital and MIH-enabled hospitals. ImageTrend Elite, an industry first, allows providers to compare a 12-lead image with a historical image for patients. For the best level of care, images and observations can be shared with the receiving hospital. ImageTrend Elite's notification system notifies users of important messages, including patient outcomes. This alert allows medics to access their secure inbox to review any messages and make follow-ups. ImageTrend Elite has many features that medics love. You can save time and ensure that all information is correct for each patient and incident.

Are you overwhelmed by scheduling-related issues in your company? VCS can help you ease your workload by letting our workforce management software handle the heavy lifting. VCS software uses artificial intelligence to automate all aspects of labor management. This includes scheduling staff and employee monitoring, ensuring compliance requirements, controlling labor costs, and scheduling shift trades and bidding opportunities. Compliance monitoring, leave management and staffing optimization are just some of the many benefits VCS software offers. Visual Computer Solutions assists you in your daily operations. We make it possible to connect with your employees faster and easier, keep them informed, and set you up for success with our extensive reporting capabilities.

StreetWise®, a suite full-featured software products, is specifically designed for Fire & EMS. Streetwise provides a seamless way to get from the firehouse and back to the scene with live traffic, instant call alerting and customizable Google-based maps. It also offers tactical waypoints, live traffic and live unit tracking. For mutual aid, share data with other departments. Access preplanning data, and more, in offline mode for areas with poor cell coverage. Bi-directional data exchange is available with selected CAD systems. Send data to your records management software (RMS) or use our bidirectional data exchange. For better analysis of Standard of Cover compliance and accreditation compliance, you can improve timestamp accuracy. Situational awareness is crucial for incident commanders to ensure a safe and successful outcome. StreetWise products offer advanced mapping functions, premise alarms, hazard routepoints, hydrant information and hazard waypoints.

The MobileEyes Suite was designed to make fire and structural safety inspections easier, more efficient, and more accurate. This software is perfect for any job, whether you're a Fire Marshal or First Responder, Building Inspector or Sprinkler and Alarm Contractor. It can streamline your operations and facilitate communication. MobileEyes Building Inspector allows building officials and fire department personnel to quickly and efficiently process new construction permit applications, plan reviews, and inspections. The built-in portal makes it easy to submit plans and permits and allows for communication between contractors and office staff. MobileEyes Inspector+ allows Fire Marshals and Inspectors the ability to conduct fire inspections that are tailored to each community's structure and inspection type. The software's mobile platform allows fire inspectors quickly to create professional inspection reports.

You can dramatically reduce the time it takes to enter data and report with an interconnected suite that runs from the call to the case. With full integration, you can save time and submit better NIBRS information. CentralSquare Records allows you to enter the information you need and have it available whenever you need it. This cloud-based, customizable solution keeps your responders connected and reduces the burden on your IT staff.

You can quickly add rotational shifts using simple to powerful repetition types or add shifts and make adjustments on a daily basis, as needed. Members can submit their availability and sign up for shifts. Aladtec integrations connect Aladtec scheduling information to external applications (such as reporting and dashboards, employee performance, etc.). This allows for faster data entry and saves time. Quickly generate reports like scheduled time and payroll as well as reports using custom forms. Reports can also exported to meet specific reporting requirements. Aladtec's messaging tool can help you improve communication within your company. You can send emails and texts to individuals or groups, ranging from coverage requests to system messages. Maintain personnel data from emergency contact info to licenses/certifications. You can customize user settings and track time with or without system accruals. Our highly-skilled in-house staff offers unlimited training and support via chat, email, or phone.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

FirstWatch is there to help public safety and healthcare professionals in North America every minute of every day. We can help you make the most of the data you already have to improve situational awareness, operational effectiveness, and outcomes. By monitoring KPI's, and adhering to patient care protocols, you can improve operational and clinical performance. Get alerts when there are early signs of radioactive, chemical, or biological dangers. Early detection of suspicious activity, crime trends and arson patterns, as well as other incidents of concern, is crucial.

FireWorks is a complete solution that includes a built-in workflow. This allows you to manage all of the needs of your department. FireWorks is a complete software package for EMS and Fire Stations. It includes a workflow that allows you to manage all of your department's needs. The integrated Pre-Plan/Inspection system combines both the essential functions of a Fire Rescue Department, namely suppression and prevention. Pre-plan surveys can be conducted by crews while Fire inspectors perform their periodic inspections. Access to critical data such as emergency contact information and locations of knox boxes, FACP locations, etc., as well as the last known inspection violations, can be made available from a mobile device. All users have instant access to data that has been updated during the Prevention activity and the Suppression pre-plan activities. FireWorks is the most innovative public safety system on the market today.

In an emergency, every second counts. GeoSafe Mobile offers easy-to-use GPS tracking with CAD integration for fire and police. Access and quickly communicate vital data to field units. Using GPS (AVL), you can increase the effectiveness of your fleet by obtaining live updates from the field and access to GPS (AVL). You can simplify your day, large-scale events and incident management by moving from patrol to command center. Sharing data between different CAD systems can reduce response times and increase officer safety. You can increase your situational awareness by seamlessly coordinating multiagency responses for mutual assistance. Integrated mapping layers include storm shelters, cameras, and hydrants. With a single tap, you can mark yourself on the scene or en route to a call. Your status is automatically updated to CAD.

ProActivity is a tool that provides insight and guidance based on the EHS Regulatory Library. Automated alerts and notifications allow users to assign tasks based on their role or function. Decision-Tree-LogicSM guides in creation of compliance profiles. Continuously updated regulatory requirements and audit protocols. Plain-language overviews provide a consistent knowledge source. Dashboards allow for global visibility and roll-up reporting. Configurable locations, forms and dashboards can all be used to create alerts. Permission-based access via User Profile & Personality. System and user-defined data views and dashboards. Configurable Home Screen that allows for one-click data access. Consolidate Action Items from compliance requirements, audit findings and incidents and provide real-time visibility to compliance status and EHS performance.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.