Best Customer Service Software for Yammer

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

Provide exceptional customer service in multiple languages via live chat, email and Facebook. For SMBs who want to quickly support customers via a fully integrated, cloud-hosted help desk. Kayako's helpdesk software has powerful, out-of-the box functionality that allows customer service teams to manage all requests and conversations. As you grow, support customers better and remain personal. Kayako's award winning helpdesk solution also includes live chat software to assist you in customer support. Kayako's live chat software allows you to offer a personalized, engaging chat experience 24 hours a day. Kayako's dashboard allows you to help customers on every channel in real-time. It's easy to customize our chat software and integrate it on your website, iOS or Android apps.

Trakstar Learn is an online training platform that makes external training simple, quick, and effective. It's trusted by some of the most recognizable brands in the world. Trakstar Learn is a software that helps companies in hundreds of industries deliver and extend training to their key business partners, including resellers, franchisees and agents. Each enterprise has its own unique challenges when it comes to employee training. Employee training in person can be costly and difficult to coordinate. The Trakstar Learn LMS removes the stress from employee training and allows you to concentrate on what's most important. Employees will retain information better if they can learn at their own pace in an online training environment. Employees can also access corporate LMS content on their mobile devices.

Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Every stage of your life has its own needs. Training employees, customers, and partners from all walks of the business is essential for small to medium-sized enterprises. EduBrite is a single solution that scales to all your training needs. Everything you need to support high-growth technology companies, from seed to IPO and beyond. EduBrite empowers team members to create, deliver and report on training. Your company can create a decentralized training environment that streamlines training delivery and reduces time. Each team will receive their own unique training. This solution is suitable for all sizes of organizations. Every stage of your business has its own needs. Training employees, customers, partners, and other stakeholders is a key part of any enterprise, from small to large. EduBrite is a single solution that scales to all your training needs.

Excellent customer engagement, online service and social media management. OBI Engage is social media, messaging apps and reviews all in one. You can be sure of loyal customers and happy customers by providing personal and direct customer service via social media, review sites, messaging apps, and live chat. OBI Engage allows you to manage all online conversations from a single platform. You can also include intelligent chatbots into your service process for greater efficiency. Smart workflows, case management, and integrations with third-party systems allow you to provide the best service. The integrated monitoring tool allows you to stay on top of company news and respond quickly to mentions. Use the content calendar to plan, publish and schedule posts across social media channels. You can also track the impact and reach of campaigns using integrated social analytics and reporting.