Best Customer Service Software for Nekton.ai

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting. Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Scheduling a meeting can be half the battle. Getting clients to show up on-time and prepared is half of the battle. Apptoto Appointment Notifications reduce no-shows or late arrivals by up to 90% You can save time and money by sending interactive and fully customizable appointment reminders and confirmation requests via email, text, or voice for existing appointments. You will receive real-time updates in your inbox and calendar, as well as daily reports. Apptoto works with your existing workflow. Apptoto will work in the background while you remain in total control of your calendar.

Copper is the easy-to-use CRM for small businesses that need to manage more prospects & grow customer relationships but don't have time for data entry, repetitive admin tasks, or complicated tools. Don't waste hours on typing things out. Copper integrates with Gmail and other Google Apps, so it logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks... all in one place.

ChatBot allows you to automate customer service in just 10 minutes. ChatBot platform integrates with your favorite tools. One-click integrations allow you to connect the tools that you already love with your chatbot. Your customers will be happier every day. Our AI & Machine Learning technology allows you to continuously improve your bot by collecting historical chat data and analyzing it. No coding skills are required to create your bot. ChatBot helps you to generate leads and convert your visitors into customers. ChatBot features are available for 14 days without credit card.

Calendar integrations, booking pages, customization, and customization make scheduling your next meeting simple. You can instantly create booking pages and plan meetings without any back-and-forth emails. This is ideal for project managers, sales teams, and marketing agencies who want to make scheduling meetings easy. You can schedule free or paid meetings with prospects, clients, and others. TidyCal's intuitive interface makes it easy to integrate all your calendars in just minutes. Multiple integrations allow you to connect all your Google calendars in one place. TidyCal makes booking new appointments easy by using your existing calendar's events. Cancellation of a TidyCal booking will also be reflected in your calendar. It's easy, it's done for you. Your competitors waste time manually emailing to schedule meetings. You'll manage your schedule on autopilot. You can easily set time blocks by day and add gaps.

Every day is a chance to make the most of it. Google Calendar's new app allows you to spend less time managing your calendar and more time enjoying it. A Schedule with a view. Schedule View brings your schedule to life. It makes it easy to see what's in store with images and maps.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Learn how Keap can help you organize, automate daily tasks, and close more leads. Keap, previously known as Infusionsoft is the all-in one CRM for small businesses. Small businesses can do great work in a smarter way. Keap helps you organize your client information and daily work in one place. This will free you from repetitive tasks. All your leads, both new and old, are in one place. Access to all of your client information 24/7, anywhere. With easy scheduling and quoting, you can take the hassle out of winning work. Track outstanding invoices and get paid faster. Refer friends and build long-lasting relationships.

All-in-One CRM All-in-one CRM. Automate sales, marketing, service. Eliminate data leaks and ensure consistent messaging. Agile's latest features and integrations, ease of implementation, great support, and affordable prices are all yours. Cloud-based SaaS service that's mobile-ready, fast, simple to use, and cloud-based. Agile CRM offers a variety of pre-packaged email templates that will give your business the professional, visually appealing look and feel it requires. Look at Agile's email templates and choose the one you like. Then, create your message and automate the send. You can also create your own templates, even if you don't have programming experience. These templates can be customized to include your branding for extra impact.

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

Your customers can book appointments instantly and conveniently online. Your entire business can benefit from powerful and efficient scheduling. Online booking is now possible for all your services. Customers can book appointments online using just a few clicks on your website, social media, apps and POS. TIMIFY clients have seen a 60% increase in revenue due to their 24/7 access to all services via any device. One centralised view of all team schedules across all locations enables collaboration, no matter how complex your organization. Automate a variety of administrative tasks, communications, and processes to organize meetings easily. Transform the way you manage all resources in your business, including staff and equipment. Pre-determine the resources that are most important for any booked service. They will be automatically reserved each time you receive a booking.

What is Calldrip? And why should my sales team use it? Calldrip has been helping businesses respond to new inquiries for over 10 years. This experience has allowed us to create our suite of sales automation tools, which we have now made available to thousands of customers around the world. We were able to increase the number of conversations between your sales team members and your prospect by triggering a call while they are still on your website. This can result in up to 900% increase in conversation. Salt Lake City, UT is the home of this privately-held, fast-growing company. Today's Google Micro Moments world requires that businesses engage with prospects FAST. Calldrip provides instant engagement and highlights potential issues in sales processes.

Meet Karen, the #1 appointment scheduling platform that is free for all businesses. Karen is your personal assistant, the only one who works around the clock to fill your schedule and take the burden off of your shoulders. Do you need unlimited appointment scheduling? Karen will be there to send clients personalized booking confirmations, text reminders, and let them reschedule. This will ensure that your day-today runs smoothly, even when clients book with you. You just need to show up on time. Karen seamlessly integrates with your Google and Office 365 calendars so you can concentrate on selling! Customers have reported a 30% increase in sales and a 80% time saving by eliminating manual reminders and administrative tasks. Karen is the world's most popular free shared calendars system.

Calendbook allows you to create events, mark the times and days you are available for appointments, as well as share links with customers or colleagues. Our goal is to help remote workers. Every day, we work to make Calendbook.com easier to use and reduce the number of clicks required to manage the agenda. New features will be added to the platform soon, including the ability for users to pay in advance for services, advice, and events. You will never miss an appointment. A reminder will be sent to you every time. Don't worry, you can cancel or reschedule appointments at any time. Calendbook will respect the time zone of your contacts. Set the times and days you are available to your contacts. Calendbook will only display the times that you are available when your contacts book an appointment. Calendbook creates an Event directly on your Google Calendar for all confirmed appointments.

You can easily collect reviews, convert leads and set up appointments. Get paid faster, complete surveys, and get paid faster. WikiPro makes it easy to request reviews from businesses. Texting customers can quickly and easily complete reviews. The fastest and most efficient way to collect customer reviews is by texting. WikiPro allows you to send invoices and get paid immediately! Simple text message to send invoices to customers WikiPro will instantly process your payment and customers can send their payment method via text messaging. You can set up reminder text to keep your appointments on schedule. WikiPro's appointment reminder tool reduces no-shows or late arrivals by up to 90% WikiPro automatically sends reminders via email, text, or phone call. Customers can sign any document from their phones! You can sign contracts and agreements right from your client's fingertips. WikiPro allows you and your team secure and simple-to-use digital signatures that allow you to sign important documents anywhere.

Enterpret helps companies analyze customer feedback at scale. We solve complex problems in NLP and ml-ops as well as analytics and data visualization. We exist to solve pain for our customers - we constantly learn about their most critical pain points, and then solve them. What we do is determined by our goals. We set ourselves ambitious goals and work hard to achieve them. We use the failures we experience to learn from them and improve. The system of intelligence for customer feedback ensures that you build the right thing first. Joining feedback with user behavior segments will help you leverage the feedback that users have already provided. Save time by creating user interviews and surveys.

HelpdeskAdvanced, a web- and mobile-based solution that is ITIL v3 compliant and which governs services within all organizational areas where Service Management is one prerogative to achieve, optimize, and effectively manage the business objectives. It operates through high-quality standards. HelpdeskAdvanced is a Service Desk solution that supports different strategic scenarios of service governance. This logic is supported by the automatisms and high configuration of IT and Business processes. HelpdeskAdvanced allows you to provide a simple and quick Service Desk solution for your users. It optimizes the User Experience by providing channels and interfaces that make it easy to use. The mobile app, which is available in the 10.1.16 version of HelpdeskAdvanced, makes the key features of Service Management available wherever and whenever you want them to be.

Connect customer feedback quickly and easily. Connect Unbird with 9+ customer feedback sources. Smart tagging allows you to group similar feedback entries. Your feedback can be linked to ideas to help you prioritize what to build. To understand the top issues, generate feedback reports. When you release a new feature, automatically close the loop with customers and other stakeholders. Connect to your favorite apps easily to receive and analyze customer feedback in real-time.