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API Access
Has API
API Access
Has API
Integrations
Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
FADEL ARC
GlobalDots
Google Cloud Contact Center AI
IBM Cloud Direct Link
IBM watsonx Assistant
Integrations
Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
FADEL ARC
GlobalDots
Google Cloud Contact Center AI
IBM Cloud Direct Link
IBM watsonx Assistant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
Tata Communications
Founded
1986
Country
India
Website
www.tatacommunications.com
Vendor Details
Company Name
Content Guru
Founded
2005
Country
United Kingdom
Website
www.contentguru.com/en-gb/products/front-office-cx/storm-contact/
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
SD-WAN
Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning