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Average Ratings 15 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Power Apps
Microsoft Teams
Azeus Convene
Cloud FastPath
Collokia
Commvault Intelligent Data Services
Deepnet DualShield
DivvyHQ
EasyMorph
Exterro
Flow
Hyland IDP
Intapp Workspaces
Microsoft Defender for Office 365
OnePlan
Predisys Analytical Suite
Symphony OCR
Zensai

Integrations

Microsoft 365
Microsoft Power Apps
Microsoft Teams
Azeus Convene
Cloud FastPath
Collokia
Commvault Intelligent Data Services
Deepnet DualShield
DivvyHQ
EasyMorph
Exterro
Flow
Hyland IDP
Intapp Workspaces
Microsoft Defender for Office 365
OnePlan
Predisys Analytical Suite
Symphony OCR
Zensai

Pricing Details

$15 per user per month
Free Trial
Free Version

Pricing Details

$1.00/one-time/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

SP Marketplace

Founded

2012

Country

United States

Website

www.spmarketplace.com/sharepoint-customer-service-template.html

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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