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features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Alexa
Avaya Contact Center
Genesys Cloud
Google Assistant
Magento
Microsoft Teams
Mitel Teamwork
Salesforce
Shopify
Webex Contact Center

Integrations

Alexa
Avaya Contact Center
Genesys Cloud
Google Assistant
Magento
Microsoft Teams
Mitel Teamwork
Salesforce
Shopify
Webex Contact Center

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Rivit

Founded

2023

Country

United States

Website

www.rivit.ai/

Vendor Details

Company Name

Tactful AI

Founded

2016

Country

United Kingdom

Website

tactful.ai/enterprise-multilingual-ai-help-desk/

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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